Senior Director, Robotics & Computer Vision (Global Operations Technology)

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview Global Operations Automation and Robotics Technology (GO ART) is the Zero-One organization within Coupang chartered to design, build, and deploy the most advanced fulfillment and transportation automation and robotics solutions in the industry. We are transforming Coupang's logistics network through in-house robotics, computer vision, and AI — at a scale and speed unmatched in Asian e-commerce. The team is based in Mountain View, Seattle, and Seoul. We are looking for a Senior Director of Robotics & Computer Vision to lead the technical strategy, organization, and delivery of GO ART's robotic perception and manipulation programs end-to-end. This executive is the single technical owner for how Coupang's fulfillment centers see, reason about, and physically interact with the world. The right candidate is a player-coach technology leader who has personally built and shipped robotic perception or manipulation systems at production scale, and who has subsequently grown and led multi-team organizations (engineers, applied scientists, and hardware/integration partners) that deliver against aggressive operational milestones. They are equally comfortable presenting a research roadmap to executives, debugging a 6-DoF pose-estimation pipeline on the floor of an FC, and recruiting world-class talent into a fast-moving Zero-One environment. Key Responsibilities Own the technical vision and multi-year roadmap for robotic perception, manipulation, and CV-driven automation across Coupang's global fulfillment and logistics network. Build and lead the org — multiple teams of CV engineers, robotics engineers, applied scientists, and ML engineers across the U.S. and Korea. Hire, mentor, and develop senior IC and management talent. Set the bar for technical excellence in real-time perception (2D/2.5D/3D sensing, DNN-based detection/tracking/recognition, pose estimation, 3D reconstruction, sensor calibration) and robotic manipulation (grasping, picking, packing, induction, sortation). Drive cross-functional execution with hardware, controls, simulation, MLOps, fleet software, and operations teams to deliver integrated systems from prototype to production deployment at scale. Translate operational requirements into engineering programs — partner with FC operations, industrial engineering, and supply-chain leaders (largely KST-based) to identify the highest-ROI automation opportunities and ship against them. Represent Coupang externally as a technical thought leader in robotics and CV: conferences, publications, partnerships with academia, and senior-level vendor/partner engagements. Operate with a startup mindset — comfortable under ambiguity, hands-on when the problem demands it, and rel