Key Account Manager (Ejecutivo de Cuentas Clave) – Bogotá (Hybrid)

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do We're looking for a Key Account Manager to strengthen our presence in Bogotá by owning the full customer lifecycle for strategic clients. You’ll represent Clara at the frontlines of client relationships—building trust with decision-makers, driving adoption, and identifying growth opportunities. Your work will be central to positioning Clara as the #1 spend management solution for enterprise customers in Colombia. In this role, you will: Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making. Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction. Manage a dynamic portfolio of accounts, conducting sell-in, sell-out, and performance analyses to uncover opportunities. Execute tailored sales and marketing plans with partners to grow usage and expand accounts. Forecast commercial performance and track key account health, always looking ahead to mitigate risks and seize new wins. Engage in strategic conversations with CFOs and finance teams by leveraging insights on budgeting, spend control, and ERP system integrations. Balance FARMER and HUNTER skills—ensuring long-term value for existing clients while prospecting and closing new opportunities in the region. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Must haves 5+ years of proven experience in Key Account Management or Customer Success within a B2B model Experience onboarding and growing relationships with enterprise clients Strong analytical mindset and comfort with sales forecasting , pipeline management, and portfolio analysis Professional proficiency in English and full fluency in Spanish Structured thinker who thrives in dynamic environments and focuses on outcomes Based in Bogota , with knowledge of the local business landscape Nice to haves Background in Financial Services , Banking , or Insurance Experience with ERP connections , budgeting, or financial modeling Track record of building relationships with C-level stakeholders Interest in using AI tools to enhance commercial strategy or client service Basic proficiency in Portuguese or interest in learning Why join Clara At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America. Who we are We’re the leading B2B fintech for spend management in Latin America. Certified as one of the world's fastest-growing companies, a Great Place to Work , and a LinkedIn Top Startup . Passionate about making Latin America more prosperous and competitive. Constantly innovating to build financial infrastructure that enables each of our customers to thrive. Product-led, high-talent-density culture — designe