SDR Leader - São Paulo (Hybrid)

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do: We're looking for an SDR Team Lead to establish process, discipline, and high-performance metrics within our 3-SDR outbound team in Brazil. This is not a backstage, "dashboard-only" management role; you will be on the front lines as a playing coach. You will be responsible for leading the team, reviewing calls, analyzing emails, and distinguishing a script issue from a list issue. Your main challenge will be structural: creating multi-week cadences that work beyond the first few touches, structuring an ironclad SDR-to-AE handoff process, and diving deep into data across Amplemarket and HubSpot to fix funnel leaks before the month ends. At the same time, you will keep your hunting skills sharp by actively prospecting and leading by example. Your responsibilities will include: Team Leadership & Development: Conduct weekly 1:1 sessions with each SDR to unblock challenges, execute weekly call reviews with actionable feedback, track daily metrics, and rapidly deploy tactical training or script adjustments. Outbound Execution & Optimization: Build, test, and optimize multi-channel cadences (email, LinkedIn, phone) in Amplemarket based on real response rates. CRM & Data Hygiene: Guarantee HubSpot data accuracy, ensuring all activities are registered, deal stages are correct, and qualification notes are perfectly documented. Seamless Handoff: Standardize the SDR → AE handoff process so Account Executives receive comprehensive context to advance the opportunity. Cross-functional Alignment: Partner with Marketing to refine lists and messaging, and close the loop weekly with AEs to understand what converted into a deal, what disqualified, and why. KPI Reporting: Own and report pipeline metrics to leadership (Meetings Booked, Show Rates, Cold Response %, Deals Closed, and generated TPV) with clear trend analyses and action plans. Who you are: We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Must haves: Experience: 2–4 years of proven track record in B2B outbound pre-sales or sales, consistently hitting and exceeding individual quotas. Leadership: Previous experience leading, mentoring, or developing sales professionals (formal or informal leadership roles). Tools: Heavy, hands-on experience navigating HubSpot and Amplemarket (or similar outbound automation platforms like Salesloft/Outreach). Analytical & Copywriting Skills: Ability to diagnose funnel drops, test segment hypotheses, and write highly effective, non-generic prospecting copy that drives engagement. Location: Based in the São Paulo metropolitan region, with availability to work from Clara’s local office in a hybrid model. Languages: Advanced English is a must (essential for regional collaboration on Slack and alignment with teams in Mexico and Colombia). Nice to haves: Pri