Solution Engineer Associate

Location: Remote — United States (US (New York or East Coast) - Remote Type: Full-time ABOUT KESTRA Kestra is the open-source declarative orchestration platform that simplifies complex data workflows and business processes. We bridge the gap between engineering and business logic, allowing teams to build, scale, and monitor pipelines with clarity and control. In March 2026, we closed a $25M Series A led by RTP Global, with participation from Alven, ISAI, and Axeleo – backed by founders from Datadog, dbt Labs, and Hugging Face. As our Enterprise adoption grows, we’re looking for a hungry, technical self-starter who wants to grow into a senior Solutions Engineer role over time. You’ll be working with experienced field engineers and architects — but you’ll be expected to take initiative, learn quickly, and grow quickly into the role. THE ROLE As an Associate Customer Success / Solutions Engineer, you’ll sit at the intersection of Sales, Prospects, Product, and Community. This is a growth role — you will be expected to: - Take ownership of opportunities and grow into larger ones - Learn how to run POCs, triage issues, and guide customers toward best practices - Develop into a trusted technical advisor over time You will work closely with senior Solution Engineers and receive structured mentorship. The goal is simple: grow you into a full 360° technical advisor with 12 months**.** WHAT YOU’LL DO 🚀 Pre-Sales & Solutions - Assist in technical discovery calls with prospects - Support senior engineers in designing and running Proof of Concepts (POCs) - Build, refine, and deliver demo environments and example workflows - Take ownership of smaller POCs and mid-market opportunities - Learn how to position Kestra Enterprise against legacy solutions 🤝 Customer Success - Support onboarding sessions and customer training workshops - Help triage support issues and coordinate with Engineering - Reproduce bugs and test workarounds - Document customer architectures and best practices - Participate in quarterly customer reviews alongside senior team members You will be expected to grow into leading full lifecycle ownership of accounts. 🌎 Community & Product Advocacy - Engage with our open-source community on Slack and GitHub - Create internal documentation and reusable demo flows - Contribute blog posts, tutorials, or short technical videos as you grow more confident - Surface recurring customer friction points to Product 👉 WHAT YOU BRING Mindset First - Strong curiosity and desire to learn orchestration deeply - Comfortable saying “I don’t know — let me find out” - Self-starter who takes initiative rather than waiting for direction - Growth-oriented: actively seeks feedback and improvement - Strong problem-solving instincts - Comfortable operating in ambiguity and a fast-moving startup Technical Background You may not check every box — that’s okay. - Previous experience in a highly technical role (Solutions Engineer, Support Engineer, DevOps, Data Engineer, or similar) - Hands-on experience in at least one of: - Data engineering workflows - Infrastructure automation - Cloud-native application development - Basic familiarity with Docker and containers - Exposure to Kubernetes (even at a learning level) - Very comfortable reading YAML configuration files - Programming experience in Python or similar scripting language - Basic knowledge of SQL NICE TO HAVE - Experience with orchestration tools (Airflow, Prefect, Dagster, etc.) - Exposure to Terraform or Infrastructure-as-Code - Experience with AWS, GCP, or Azure - Understanding of CI/CD pipelines - Interest in AI/LLM workflows or MLOps REQUIREMENTS - Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience - 1–3 years in a customer-facing or highly collaborative technical role - Strong written English and verbal communication skills - Ability to explain technical concepts clearly to different audiences - Comfortable working remotely with a distributed team - Willin...