People Operations Generalist | Part Time Contractor (Remote, EU/CET)

ABOUT MAZE Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey https://www.uxtools.co/survey/user-research/user-testing-overview—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values https://maze.co/about-us/. Please note: this role is open exclusively to candidates based in the United Kingdom, Ireland, Spain, Portugal, or the Netherlands. This is a part-time contractor position and is not eligible for employee benefits. ABOUT THE ROLE We’re looking for a People Operations Generalist to join our team on a part-time contractual basis to support us during EMEA hours. You will report into the People Operations & Total Rewards Manager. This role is ideal for someone early/mid-career who is excited to own core people processes while helping scale global people operations, compensation, and benefits You’ll play a key role in delivering a high quality employee experience, supporting managers, and ensuring our programs are competitive, compliant, and aligned with our company values. WHAT YOU'LL DO People Operations - Own and improve core People Ops processes across the employee lifecycle (onboarding, offboarding, role changes, etc.) - Act as a first point of contact for employee and manager questions, providing thoughtful and timely support - Maintain and improve HRIS data integrity and workflows (Rippling) - Partner with managers to support performance cycles and engagement programs - Help build scalable processes as the company grows globally - Own access management across People systems and company tools, ensuring strong data control, security, and audit readiness - Identify opportunities to leverage AI and automation to improve People Operations processes, reduce manual work, and enhance the employee experience Compensation & Benefits - Support compensation cycles (benchmarking, salary reviews, promotions, and adjustments) - Help maintain and evolve compensation frameworks and job architecture - Administer and improve global benefits programs (e.g. health, leave, wellness, and new offerings) - Partner with external vendors and brokers to help manage renewals and implementation - Ensure compliance with local regulations across different countries Global & Operational Support - Assist with international employment setup and ongoing operations (e.g. EORs, payroll coordination, documentation) - Support policy creation and updates - Help manage audits, reporting, and documentation across regions Projects & Scaling - Contribute to key People initiatives (e.g. manager training, performance improvements, new benefits rollouts) - Identify inefficiencies and proactively suggest improvements - Help build documentation and internal resources for managers and employees Talent Acqui