Panel Recruitment Coordinator, Part Time (EMEA)

ABOUT MAZE Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey https://www.uxtools.co/survey/user-research/user-testing-overview—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values https://maze.co/about-us/. Location: Remote — EU (UK, Ireland, Portugal, Spain, or Netherlands) Hours: 10 hours/week Type: Contractor Pay: €22 — €25/hour This is a part-time contractor position and is not eligible for employee benefits. ABOUT THE ROLE We're looking for a detail oriented and process driven contractor to support our Panel Operations team by executing participant recruitment orders. This is an operational execution role — you'll be responsible for placing and managing recruitment orders across our panel vendor network, ensuring studies are set up accurately, launched on time, and filled to target. This role is ideal for someone with experience in recruitment operations or data entry, who enjoys working in a fast paced environment. WHAT YOU'LL DO - Place and manage orders across panel vendors - Review and interpret customer requirements - Monitor order progress and fulfillment, flagging issues or delays proactively - Troubleshoot common fulfillment issues (e.g., low incidence, screener drop-off) and escalate when needed - Maintain accurate order records and documentation - Support quality checks on responses submitted by participants WHO YOU ARE: - Coordination experience: you've managed multiple moving pieces, tasks, or workflows simultaneously and kept things on track - Strong attention to detail: you catch the small things before they become big problems - Process driven executor: you follow established processes carefully, ask clarifying questions when needed, and deliver consistently - Fluent in English: strong written communication is essential BONUS: - Background in research, or research operations - Experience writing or reviewing screener questions - Familiarity with B2B audience targeting and quota-based study setups - Experience working in a fast pace environment This is a part-time contractor position and is not eligible for employee benefits. INCLUSIVITY AND PAY At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly che