Sales Specialist (Invoice)

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 80 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service. ABOUT THE ROLE We are looking for an Invoice Finance Specialist to join our Sales Team and help as many customers as possible access the right finance, through effective conversations - taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. Some of the things you’ll be doing: Meeting (or ideally exceeding) sales targets Contact, engage and manage our Small Business customers through their application process Build and nurture working relationships with our commercial lending partners Become confident in articulating the Funding Options by Tide proposition and service Developing a knowledge of invoice finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market Confidently articulating the different finance options available to customers across multiple business finance product classes Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce) Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce Keeping up to date on industry trends, market & competition. Actively share stories and successes to the wider organisation through relevant comms channels. WHAT WE ARE LOOKING FOR You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets You’ll have excellent communication and interpersonal skills You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive You’ll be obsessive about delivering the highest level of customer service You will be extremely well organised and analytical and work well under pressure You