Head of Engineering, Commercial Services

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM The Commercial Services unit is a high-growth, high-impact department dedicated to redefining how businesses trade. Structured around two strategic pillars—Buy and Sell—we build world-class tools that help members launch products, expand sales, and foster customer loyalty. As part of the Sell pillar, the Commerce team focuses on the commerce product suite, enabling retail and service-sector members to conduct sales seamlessly both online and in person. Buy pillar of Commerce, your mission is to revolutionize the procurement experience for SMEs globally—making it faster, more transparent, and more cost-effective ABOUT THE ROLE As the Head of Engineering for Commercial services you will play a pivotal role in shaping the future of Tide’s commercial services platform. This is a senior technical leadership position with significant influence over architecture, engineering strategy, and technical execution. You will lead and mentor Engineering Managers and senior engineers, fostering a culture of technical excellence and scalable engineering practices. As Head of Engineering you will be: Defining and driving the architectural direction for Tide’s Commercial Services offerings, ensuring scalability, resilience, and compliance. Leading the design and development of high-quality credit products. Collaborating with cross-functional teams (Product, Compliance, Business) to enhance Tide’s Commercial Services team. Overseeing integrations with third-party providers, ensuring seamless technical delivery. Providing hands-on technical guidance, getting directly involved in architecture, design, and engineering decisions. Championing engineering best practices, including system design, security, and software development standards. Mentoring engineers and Engineering Managers, fostering a culture of learning, ownership, and technical excellence. Influencing Tide’s overall technical strategy as we scale our Intermediated Commercial Services globally. WHAT WE ARE LOOKING FOR 10+ years of backend engineering experience, with at least 3 years in senior engineering leadership roles. Strong experience with microservices, event-driven architectures, and distributed systems. Demonstrated ability to leverage AI tools and LLMs to improve engineering productivity, software quality, and delivery velocity. Demonstrated experience in building scalable, resilient, fault-tolerant systems. Breadth of technical knowledge with depth in at least one technology stack — experience with our stack is not essential, but an ability to quickly understand and lead in a new environment is critical. Proven track record of delivering complex systems and third-party integrations. Ability