Product Manager

Location: UK Based, Remote-first (with monthly travel to London) At Unmind, we're here to create better mental health. We believe mental health should be a source of strength, not struggle – for people, teams, and entire organisations. We combine science, technology, and human care to help companies like Uber, Disney, Major League Baseball, and the NHS improve mental health and drive performance. Now we’re looking for more brilliant people to help us do it. 🚀 Our Values We’re building a company where ambition and empathy go hand in hand. Outpace the rest – Move fast. Deliver excellence. Stronger together – We go further, faster, together. Client first – We win, when our clients win. 🌈 Inclusion & Belonging We’re building a place where everyone feels seen, heard, and supported – and where difference is celebrated. If you need adjustments during the process, tell us when you apply or email talent@unmind.com. Learn more about how we hire and our commitment to equity in our Candidate FAQ → https://unmind.notion.site/Unmind-Candidate-FAQs-b2f30c27bc57453b8edaee099aad4596 🎯 THE ROLE — PRODUCT MANAGER We're looking for a Product Manager to own and evolve the Nova roadmap — our AI agent that supports employees with clinically grounded, meaningful interactions at the moments that matter most. You’ll work hands-on with prompt engineering and evaluation, partnering closely with clinical, data and engineering to improve quality, increase utilisation, and ship AI responsibly in a behavioural health context. What you'll do - Own and deliver the Nova roadmap with support from a Principal Product Manager, translating goals into a clear, prioritised backlog. - Write and iterate prompts and conversation design, using strong product writing to improve clarity, empathy, and effectiveness. - Set up and run evaluation and testing practices for Nova (qualitative + quantitative), identifying failure modes and improving reliability. - Partner daily with clinical and data colleagues to ensure Nova is safe, clinically grounded, and continuously improving. - Define success metrics, analyse outcomes, and share learnings through clear updates and thoughtful post-mortems. 🌟 ABOUT YOU In the spirit of equity and continuous growth, we invite you to remove education from your CV. Qualifications are not a factor in our decision-making. However, some experience in the following is important for this position: - Experience owning a backlog, defining success metrics, and shipping improvements iteratively in a product, product operations, technical project management, or similar role. - Background in healthcare or another regulated industry; you bring an appreciation for the rigor, governance, and stakeholder collaboration required to build products responsibly. - Hands-on experience working with LLM-powered products or conversational AI; you understand how prompts work, why they fail, and how to test them systematically. - Strong writing skills: you can write clearly, precisely, and empathetically — qualities that are as important for prompt design as they are for product communication. - Genuine curiosity about AI and its application in sensitive domains, with interest in the technical, ethical, and human dimensions of the work. - A data-driven working style: you define metrics before you ship, analyse results honestly, and write post-mortems without spin. - Comfort partnering closely with clinical or scientific colleagues: you respect domain expertise, ask good questions, and translate between clinical and product languages. - A serious attitude toward AI safety and clinical responsibility: you understand that Nova’s outputs have real consequences, and you design and test accordingly. Tip for candidates: If you’re unsure whether to apply – do. We know great people don't always tick every box. 💚 LIFE AT UNMIND We believe wellbeing and performance go hand-in-hand – and we build our environment to support both. A few highlights: ✅ Private medical for you & yo...