Product Manager, Strategic Initiatives

We live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, answer any question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation. So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more. That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. We’re passionate about turning friction into triple win experiences for residents, property managers, and investors. That way renting can be easy and rewarding for everyone. And now you can join us. Apply today to join 290+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win – creating the ultimate Triple Win. ABOUT THE ROLE Are you used to working with an engineering counterpart / team, knocking out incremental enhancements? That’s not this role. Are you used to writing user stories, detailing acceptance criteria, and contributing to sprint ceremonies? That’s also not this role. We are seeking an experienced Product Manager who will be responsible for owning strategic initiatives for the extremely fast-growing and highly visible “resident benefit” of Group Rate Internet (GRI). You’ll sit within the product & technology org and report to the head of Group Rate Internet. As initiative owner (think Initiative → Epic → Story hierarchy) you will be the responsible party to ensure specific outcomes are achieved within a timely manner. For example, for a given initiative, you will likely: - Discovery: personally own, identifying the problems to solve & needs to address - Definition & Design: heavily influence and lead, in partnership with relevant cross functional team leads - Development: pair with partner PMs across the organization to ensure timely execution of software solutions - Delivery: personally own, in partnership with Enablement, Ops and other cross functional teams - Data: personally own, ensuring targeted outcomes are achieved through a triple done approach To be clear - this is not a Program Manager, Project Manager, or Product Owner role. We are looking for someone who can identify high impact outcomes to achieve, define a solution and path forward, and ensure successful execution through complex cross functional collaboration. The ideal candidate thrives in fast-paced, high-growth environments and converts ambiguity into clear action. You are highly successful and drive outcomes whether working independently or collaborating with cross-functional teams. You are adaptable and flexible—able to dive into technical details or step back to shape product strategy. You’ll bring a decisive, “get-it-done” mindset, proactively unblocking teams and driving outcomes without hand-holding. You excel at transforming bespoke requests into scalable patterns and frameworks that reduce long-term complexity. You communicate crisply across functions and align stakeholders quickly. You balance speed with rigor—shipping iteratively while protecting quality, reliability, and customer impact. You demonstrate resilience, ownership, and sound judgment, prioritizing business value over process for process’s sake. KEY RESPONSIBILITIES - Own the end-to-end delivery of GRI-related initiatives, ensuring scalable solutions and successful customer adoption. - Partner with the head of GRI in crafting a product roadmap that spans not only product & tech, but also operations, support, finance, and other key teams. - Work closely with internal stakeholders (operations, engineering, customer success, partnerships, support, and others) to understand workflows, pain points, and needs that translate into actionable requirements. - Work closely with third party vendors to perfect current systems and deliver exceptional resident experiences. - Monitor and report