Staff Software Engineer, Developer Experience

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces , and the Human Rights Campaign Foundation's Corporate Equality Index ! About the Role Attentive’s Developer Experience team owns the infrastructure and tooling that 200+ engineers use every day to build and ship software across our Java/Spring Boot Gradle monorepo running on AWS. The team’s charter spans CI/CD, local development tooling, service scaffolding and conventions, CLI tooling, test infrastructure, and the AI integration layer that powers modern software development workflows. As a Staff Software Engineer on the Developer Experience team, you’ll serve as the technical leader for Attentive’s AI-assisted developer platform and foundational engineering productivity systems. This role sits at the intersection of developer infrastructure, platform engineering, and AI tooling, with responsibility for shaping how engineers across the company build, test, and ship software. You’ll partner closely with engineers across the organization to identify friction points, drive adoption of new workflows, and define the future of developer productivity at Attentive. This is a highly cross-functional role with significant organizational visibility. Success requires strong technical judgment, architectural leadership, and the ability to influence engineering practices at scale through both technology and collaboration. What You’ll Accomplish Define and drive the technical strategy for Attentive’s AI-assisted developer experience platform, including context systems, orchestration layers, and developer tooling integrations Lead architecture decisions and author RFCs/ADRs that shape developer infrastructure and platform standards across the engineering organization Build and evolve systems that improve developer productivity, code quality, and engineering velocity across a large-scale monorepo environment Improve the reliability, scalability, and usability of local development environments, CI/CD systems, and internal developer tooling Partner directly with engineers and teams across the organization to identify bottlenecks, gather feedback, and drive adoption of new tooling and platform capabilities Own and evolve internal CLI tooling and service scaffolding systems that standardize engineering workflows and improve service discoverability Mentor engineers on technical design, architecture, documentation, and platform engineering best practices Lead cross-functional collaboration around engineering standards, developer workflows, and AI-assisted development practices Your Expertise 8+ years of software engineering experience, with significant experience building and operating large-scale developer platforms, CI/CD systems, or internal engineering productivity tooling 4+ years of experience working with build systems and continuous integration platforms such as Gradle, CircleCI, GitHub Actions, Bazel, Buildkite, or similar technologies 4+ years of exper