Business Operations Specialist

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. ABOUT THIS ROLE Crusoe is seeking a detail-oriented and analytical Business Operations Specialist to join our DIG team. In this role, you will be responsible for analyzing and supporting business processes, implementing new procedures, and contributing to the efficient day-to-day operations across all of DIG. You will work cross-functionally to identify opportunities for improvement and help drive operational excellence. Location: This role is required to be in-office 5 days per week in our San Francisco, CA headquarters. WHAT YOU WILL BE WORKING ON: - Process Analysis: Analyze current workflows and business processes across DIG to identify bottlenecks and inefficiencies; assist in implementing streamlined solutions to improve productivity. - Project Coordination: Support cross-functional projects by tracking goals, maintaining timelines, coordinating with departments, and helping ensure on-time, on-budget delivery. - Performance Monitoring: Monitor operational performance by collecting and analyzing KPI data to assess whether DIG teams are meeting their goals. - Resource Support: Help ensure efficient allocation of resources—including personnel, budget, and technology—to support DIG's business objectives. - Documentation: Develop and maintain standard operating procedures (SOPs) and process documentation for DIG operations. - Reporting: Prepare regular operational reports and present findings and recommendations to leadership. - Financial Collaboration: Collaborate with finance on budgeting, forecasting, and cost optimization initiatives within the department. - Tool Utilization: Evaluate and utilize tools, software, and technologies to improve operational efficiency.B - Change Management: Support change management initiatives and assist in ensuring smooth adoption of new processes across the organization. WHAT YOU’LL BRING TO THE TEAM: - Bachelor’s degree in Business Administration, Operations Management, or a related field. - 1–3 years of experience in business operations, project management, or a related role. - Strong analytical and problem-solving skills with the ability to interpret operational data. - Excellent verbal and written communication skills. - Proficiency using Google Workspace, Claude, and other AI tools. - Demonstrated ability to handle multiple tasks simultaneously and meet deadlines. PREFERRED: - Strong experience with Google Suite. - Experience with project management tools (e.g. Jira, Monday.com http://Monday.com). - Exposure to data visualization tools (e.g., Sigma). Benefits: - Competitive compensation and equity packages - Restricted Stock Units - Paid time off, paid holidays & leave of absence programs - Comprehensive health, dental & vision insurance - Employer contributions to HSA account - Paid parental leave - Paid life insurance, short-term a