Senior Director, Employee Success

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: We are looking for a seasoned, strategic leader to join our People Team as the Senior Director, Employee Success. This is a leadership role designed for a "builder" who can bridge the gap between high-level business strategy and the daily employee experience. Reporting to the Chief People Officer, you will own the end-to-end talent strategy for our most critical business units, ensuring that our people's growth and organizational design are as innovative as our technology. You will lead, manage, and scale a team of Employee Success Business Partners ensuring that Crusoe remains a world-class employer as we continue our rapid global expansion. Your mission is to build a highly resilient organization where employee retention, leadership excellence, and operational efficiency drive our competitive advantage in the AI and energy infrastructure space. What You'll Be Working On: - High-Performance Culture & Calibration: Design the enterprise-wide frameworks for talent calibration and performance management. You will be responsible for the "last mile" delivery of these programs—ensuring that corporate policy translates into meaningful, consistent execution by managers on the ground. - Leadership Excellence & Manager Coaching: Partner directly with leaders to drive organizational effectiveness. You will serve as a high-trust coach, helping managers navigate the complexities of leading diverse teams across technical, industrial, and global environments. - Organizational Architecture & Design: Lead strategic workforce planning and organizational design to ensure our structure evolves ahead of our growth. You will manage the change management frameworks required to keep the organization aligned during rapid global scaling and restructuring. - Talent Identification & 9-Box Implementation: Direct the methodology for identifying high-potential performers. You will implement and oversee the 9-Box Talent Matrix to facilitate leadership reviews, ensuring a deep and visible bench of future leaders across the Digital Infrastructure and Energy teams. - Strategic Retention & Engagement: Create and implement data-driven employee retention and engagement programs. You will analyze organizational health metrics to design interventions that reduce turnover and maximize the "employee lifetime value" at Crusoe. - Employee Experience & Growth Advocacy: Champion the end-to-end employee experience. You will build clear growth pathways and mobility programs that allow our best talent to evolve their careers within the company, bridging the gap between current What You'll Bring to the Team: - 15+ Years of Experience: You have an extensive track record in HR leadership, with at least 8 years specifically leading teams within high-growth, global tech or industrial companies. - The "Scaling Ex