Engineering Manager, Billing Platform

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: Join Crusoe as an Engineering Manager to lead the Billing Platform team within our Cloud Customer Experience (CCX) organization. This is a highly cross-functional role at the intersection of engineering, product, and finance, responsible for building and operating the systems that power billing, payments, and cost transparency across Crusoe Cloud. You'll deliver a billing platform that is highly reliable, accurate, and scalable, while ensuring it is intuitive and transparent from a customer perspective. This a full-time opportunity for a leader with early management experience who thrives in ambiguous environments, enjoys aligning diverse stakeholders, and is passionate about building both strong teams and high-quality systems. What You'll Be Working On: - Billing Platform Foundations: Lead development of core billing and payments infrastructure underpinning the Crusoe Cloud experience. Build systems for usage metering, pricing, invoicing, and payments, ensuring correctness, consistency, and auditability of financial data. Design scalable architectures supporting rapid product and pricing evolution. - Reliability & Trust: Establish billing as a highly reliable, trusted system for customers and internal teams. Define and uphold high standards for system uptime, accuracy, and data integrity, while building strong observability, reconciliation, and incident response practices. Drive operational excellence for business-critical financial workflows. - Customer Experience & Transparency: Champion a customer-first approach to billing by improving clarity and usability of billing surfaces, APIs, and cost insights. Partner with product and design to simplify complex billing concepts, ensuring customers can easily understand, predict, and trust their usage and costs. - Cross-Functional Leadership: Operate effectively across a wide range of stakeholders by partnering closely with Product, Finance, Legal, and Go-To-Market teams. Balance competing technical, financial, regulatory, and customer requirements while driving alignment and execution across multiple organizations. - Team Building & Execution: Build and lead a high-performing engineering team by hiring, mentoring, and developing engineers across levels. Foster a strong team culture focused on ownership, quality, and impact, driving execution against ambitious goals in a fast-moving environment. What You'll Bring to the Team: - People Management & Team Leadership Demonstrate strong people management and team leadership with 2–3 years of experience managing engineering teams. Bring a track record of delivering impactful projects through others, with experience coaching and developing engineers. - Technical Acumen Bring strong backend and distributed systems fundamentals, with experience building or operating reliab