Senior Product Operations Specialist

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands. Sr. Product Operations Specialist | Acorns Acorns is seeking an ambitious, entrepreneurial, and highly organized Product Operations Specialist to work closely with our Head of Product. In this high-impact role, you will drive operational excellence, elevate our cross-functional delivery frameworks, and scale the tools that empower our product organization to build world-class financial wellness solutions. You are a fast learner who thrives in a dynamic environment, balancing strategic foresight with absolute precision in execution. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: - Operations Leadership: Partner directly with the Head of Product to optimize organization efficiency, streamline internal workflows, support team leaders, and project-manage critical product operations initiatives. - Strategic Architecture & Roadmap Planning: Build and evolve the frameworks, tooling, and ways of working used for long-range strategic planning, roadmap prioritization and capacity planning. Own the administration and data integrity of the company’s unified roadmap, mapping product outcomes directly to business and financial metrics. - Delivery Integration & Continuous Improvement: Connect delivery planning across all functional teams (design, engineering, analytics, marketing, legal, support, etc.) to ensure seamless cross-organizational alignment, while continuously tracking execution to identify and eliminate operational bottlenecks and inefficiencies. - Executive Reporting & Routines: Lead core product operating routines, including the end-to-end orchestration, data aggregation, and materials preparation for Monthly Business Reviews (MBRs) and executive reporting. - Vendor & Budget Management: Manage the operational budget for product teams, including third-party service and software contracts. What you will bring to Acorns: - Jira & JPD Mastery: Expert-level, hands-on experience architecture-building within Jira and Jira Product Discovery (JPD), with a proven track record of creating custom views, automations, workflows, and executive-level reports. - AI-Driven Workflows: Demonstrated proficiency using artificial intelligence (AI) tools to design, build, and optimize automated reporting and internal operational productivity tools. - Financial & Operational Literacy: Clear experience managing technology vendor relationships, tracking software budgets, and navigating corporate contract pipelines. - Cross-Functional Partnerships: Exceptional interpersonal skills with a natural ability to collaborate, communicate direction clearly, and bring fun to a highly collaborative, fast-moving environment. - Project Management Expertise: Strong foundational project management skills, with a proven ability to organize complex timelines, manage risk and dependencies, and coordinate communication across teams. - Core Attributes: - Hunger to deliver game-changing products - Exc