Privacy Manager

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com . This role will require being full-time onsite at our Palo Alto office to support collaborative team dynamics and innovative problem-solving. Partnering with BitGo Legal Department to build a global privacy program and execution for all internal and external privacy needs and requests. Privacy is an explicit, designated Security responsibility. BitGo is global and needs a single, accountable owner to operationalize privacy, reduce reliance on contractors, and meet regulatory requirements. What you would do: Run privacy request operations end-to-end Serve as the Data Protection Officer where required by law Lead the preparation and submission of mandatory data protection impact assessments (DPIAs) and/or privacy risk assessments (PRAs) to supervisory authorities when required by law. Partner with Legal in lock step Build and maintain core privacy program governance (lean but audit-ready) Vendor and procurement privacy Personal data incident support Metrics and continuous improvement What success would look like (first 6 months): A single global intake and case workflow is live, with documented triage rules, deadlines, templates, and evidence retention. Contractor reliance is materially reduced for routine privacy requests and program maintenance. Data inventory and processing records are maintained and used in real workflows (requests, product reviews, vendor reviews). Privacy reviews are embedded into product and vendor change processes with predictable turnaround. Executive-ready metrics exist and show improving cycle time and decreasing backlog. Required qualifications: 7 or more years with proven ability to build and run a privacy program with operational responsibility and hands-on execution of privacy requests at scale. Demonstrated ability to operate as a high-autonomy individual contributor in a lean environment. Strong experience partnering with attorneys and translating legal requirements into operational controls. Working knowledge of global privacy regulatory expectations, including but not limited to GDPR, CCPA/CPRA, LGPD, PIPEDA, and how to implement them in practical workflows. Strong technical fluency: systems, data flows, access control concepts, logging, and incident handling collaboration. Oversee the formal creation and maintenance of the Record of Processing Activities (ROPA), including its periodic review and updates to ensure compliance with Article 30 of the GDPR (or equivalent local mandates). Excellent writing and documentation discipline (regulator-ready and audit-ready records). Preferred qualifications: Prior experience formally serving as a Data Protection Officer. Experience in financial services, payments, custody, or other highly regulated environments. Experience building privacy workflows in ticketing and documentation systems and producing evidence packages for audits and regulators. Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solv