Sales Automation Specialist

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the role: Bloomreach is looking for an organized, tech-savvy, and highly collaborative Sales Automation Specialist to serve as the coordination layer between marketing-generated demand and the sales team. In this role, you will own the operational flow of inbound marketing-sourced leads (“BrandGen”) to ensure leads are routed accurately, meetings are scheduled and completed, and handoffs between teams happen quickly and cleanly. This opportunity is ideal for someone who thrives in a fast-moving environment, communicates exceptionally well internally, and enjoys making processes run better. The Sales Automation Specialist will be responsible for working closely with AEs, marketing, and revenue operations to ensure inbound opportunities move through the funnel with speed, clarity, and accountability. A day in the life: In this role, you will: Monitor inbound “BrandGen” lead flow and ensure leads are routed to the right Account Executives based on territory, segment, and ownership rules Partner with AEs to confirm meetings are scheduled promptly and completed as expected Act as the connective tissue between marketing-sourced pipeline and the sales organization, helping ensure nothing gets dropped between teams Track speed-to-lead, meeting progression, routing accuracy, and other key operational signals across the inbound motion Identify breakdowns, bottlenecks, and inconsistent execution, then partner with the right teams to resolve them Create and maintain a feedback loop with marketing and operations on lead quality, routing issues, meeting outcomes, and conversion trends Help improve inbound workflows, documentation, and operating discipline so the process becomes faster, cleaner, and more scalable over time Communicate clearly and proactively with cross-functional stakeholders when action is needed, follow-up is missing, or processes are not working as intended Work directly within AI-powered go-to-market tools to support lead prioritization, outreach automation, and workflow efficiency across the inbound motion Required skills and experience: 1 to 3 years of experience in a sales support, sales coordination, business development support, marketing operations support, or similar go-to-market role Strong organizational skills and exceptional attention to detail Excellent written and verbal communication skills, especially in internal stakeholder management Ability to coordinate across multiple teams and keep work moving without direct authority Comfort working in CRMs and go-to-market systems such as Salesforce, HubSpot, or similar tools Strong sense of ownership and follow-through; able to spot gaps and drive resolution Analytical mindset with the ability to identify trends, process breakdowns, and opportunities for improvement Ability to work quickly and accurately in a high-volume environment Confidence navi