Product Manager, Inventory & Orders

Product Manager, Inventory & Orders Location: Chicago HQ, or US-remote At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Role Overview FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering. Key Responsibilities Product Execution & Specification Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations. Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries. Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle. Customer Discovery & Feedback Synthesis Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams. Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses. Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements. Integration & Data Requirements Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI. Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding. Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments. Cross-Functional Collaboration Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability. Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings. Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction. Required Qualifications 3+ years of professional experience in product management, supply chain operations, procurement, or demand planning. Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes. Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity. Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code. Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent. Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product req