Sales Enablement Manager

About us GoCardless is a global bank payment company. Over 100,000 businesses , from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries ; helping customers collect and send both recurring and one-off payments , without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks , we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds , and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you ! We’re committed to making our hiring process inclusive and accessible . If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! The role At GoCardless, we’re on a mission to revolutionise how businesses get paid. As we scale, equipping our commercial teams with the right knowledge, tools, and content at the right time is critical to our success. The Revenue Enablement Manager – Readiness & Content , ensures commercial teams have the right assets and plays at the right moment. You own how enablement content is created, governed, distributed and optimised to support faster execution and higher quality deals, globally. You work closely with the Global Enablement Lead, Product Marketing, Sales and Customer Success to ensure the enablement strategy is activated through governed, usable and revenue impacting content. You’ll bring a mix of frontline commercial experience, strong content sensibility, and operational rigour to drive tangible business outcomes. What excites you Content Strategy & Creation Develop and maintain a library of high-impact enablement content (pitch decks, one-pagers, playbooks, talk tracks, objection handlers). Partner with Product Marketing, Sales, and Customer ops teams to ensure messaging is consistent, relevant, and aligned to buyer needs. Translate complex product/solution capabilities into digestible, value-led collateral for internal and external use. Readiness & Best Practice Enablement Own the “last mile” of readiness: ensuring commercial teams know what to use, when to use it, and how to use it to influence pipeline. Run content-specific enablement sessions and office hours to drive adoption and front line readiness. Support customer enablement by collaborating with CSMs and CS Ops to create assets that drive onboarding, expansion, and retention. Reinforce learning and coaching programmes through practical assets and templates Content Governance & Operations Own and optimise our content management system to ensure content is easy to find, up to date, and used effectively. Establish a process for content lifecycle management, working with stakeholders to audit and sunset outdated assets. Track content performance and usage to continuously improve effectiveness and inform new asset creation. Feed real execution needs back into enablement and GTM planning Cross-Functional Collaboration Act as a tactical bridge between Enablement and all commercial functions eg. Sales, Product, Legal, Pricing etc to ensure consistency and clarity. Influence go-to-market motions by aligning enablement content to product launches, campaign initiatives, and market shifts with clear, ready to use materials What excites us Experience Essential: 3+ years in a revenue enablement, content marketing, or revenue operations role – ideally with experience managing a content system and/or proficient in owning systems. Essential: Track record of creating and driving adoption of impactful enablement materials that move the needle on commercial outcomes. Bonus: 2+ years i