Site Operations Specialist

Why Join HYCU? HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com. Overview We are looking for a highly organized, proactive, and people-oriented Site Operations Specialist to support our Bangalore office and local employees. This role is a critical operational partner for the local team and acts as the bridge between employees, vendors, local leadership, and global HR and Operations teams. The position combines office operations, employee support, HR coordination, vendor management, onboarding support, workplace experience, and general site administration. This is an ideal role for someone who enjoys variety, takes ownership, solves problems quickly, and thrives in a fast-moving international team environment. This role reports to the Chief People Officer, joining Global Operations and HR teams, while closely partnering with the local Bangalore leadership team to support employees and office operations . Location : B angalore , India ( Hybrid; 3-4 days in office/wk ) What You’ll Do: Office & Workplace Operations Manage day-to-day office operations for the Bangalore location Coordinate with building management, office vendors, suppliers, and service providers Ensure the office environment is functional, organized, safe, and employee-friendly Support workplace logistics , seating, access cards, office supplies, equipment, and local office needs Coordinate local events, team activities, and office initiatives Employee & HR Support Support onboarding and offboarding activities for local employees Support employee engagement, communication, recognition, and culture-building initiatives within the Bangalore office Partner closely with the global HR team on employee lifecycle activities and support local employer branding activities and employee experience initiatives Act as a local point of contact for employee questions and day-to-day support Coordinate HR administrative processes and documentation Assist managers and employees with basic HR guidance and coordination When needed, coordinate relationships with local universities, educational institutions, and professional communities to support HYCU's visibility Support local employee events, community initiatives, volunteering activities, and office culture programs Collaborate with global HR and local leadership to help position HYCU as an employer of choice within the Bangalore technology market Operations & Coordination Coordinate with global Operations, HR, Finance, IT, and Admin teams Support local IT coordination and office equipment management together with global IT teams and vendors Maintain vendor relationships, invoices, records, and operational documentation Help ensure compliance with local office processes and company policies Support travel, logistics , and operational coordination when needed What We’re Looking For: 3–7 years of experience in office operations, HR operations, administration, workplace operations, or similar roles Strong organizational and multitasking skills Excellent written and verbal English communication skills Ability to work independently and manage multiple priorities at once Strong ownership mindset and problem-solving approach Comfortable working in a fast-paced international team environment Experience supporting employees and cross-functional teams Proficiency with Microsoft Office and collaboration t