Risk & Insurance Enablement Manager

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Do you love building tools that eliminate manual work and fundamentally change how teams operate? Are you energized by turning ambiguity into scalable systems and helping others adopt new ways of working? Risk & Insurance is evolving its operating model to support significant growth while improving efficiency. This role is central to that transformation, helping the team move from manual, fragmented workflows to scalable, technology-enabled operations. By combining hands-on building, team enablement, and operational execution, this role will unlock how the organization works. This is not a traditional operations or analyst role. You are a builder. Someone who turns manual workflows into automated systems, data into usable infrastructure, and ideas into real, working solutions. As the Risk & Insurance Enablement Manager , you will act as a force multiplier across the Risk & Insurance function. You will design and build AI-powered workflows, enable teams to adopt new tools and ways of working, and help evolve how the function operates at scale. This role sits at the intersection of people, process, data, and technology, and plays a critical role in helping Risk & Insurance scale output and complexity without linear headcount growth. Your Success Profile This Role Operates Across Three Core Areas Build Design and build AI-powered tools, automations, and workflows that improve speed, accuracy, and scalability across Risk & Insurance Identify manual, repetitive processes or friction points and replace them with automated, low-code, or AI-driven solutions Prototype and implement solutions using tools such as SQL, Python, APIs, and low-code/no-code platforms (e.g., Airtable, Zapier, Gumloop, etc.) Partner with Product, Engineering, Data, and Revenue Operations when solutions require deeper system integration Map and maintain an inventory of manual, repetitive processes across Risk & Insurance, prioritizing opportunities for automation based on impact, frequency, and complexity Act as a thought partner to leadership on how AI and automation should reshape workflows across: Health underwriting Workers’ compensation underwriting Operations & Claims Business insurance Enable Design and lead a department-wide learning/experimentation strategy that levels up core skills in: Low-code/no-code tooling Applied AI in Underwriting & Operations (prompt design, automation use-cases) Upskill team members through hands-on training, real use cases, and embedded support Run initiatives that normalize experimentation, iteration, and feedback loops (hackathons, cohorts, hives, experimentation sessions) Create a community of builders across the team; lead this collective group in automating processes and launching self-made solutions Operate Execute operational reporting workflows, including: Creating and running queries and pulling structured datasets Formatting and delivering reports to insurance carriers Improve data accessibility and process efficiency to support the broader Risk & Insurance Identify opportunities to automate this work, reducing manual operational effort over time How You Will Do Your Work As an E