Site Reliability Engineer

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern, IoT-enabled, cloud-based tool for reliability, safety, and operations of physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses, including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We’re looking for a Site Reliability Engineer to help advance MaintainX’s reliability, observability, and developer autonomy as we scale our platform. In this role, you’ll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You’ll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence. You’ll also contribute to company-wide initiatives that define how MaintainX approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale. This role is well-suited for an developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems. What You'll Do: Assess service maturity and provide insights to development teams Partner with development teams to implement observability best practices Enable development teams to become autonomous with their service deployment, support, and infrastructure Mentor developers on reliability practices, focusing on making them self-sufficient Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams About You: Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour Practical experience with SRE concepts (SLOs, error budgets, incident management) 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems Proficient in cloud-native platforms and infrastructure-as-code concepts and tools Working knowledge of at least one programming language (TypeScript/Node.js is a plus) Excellent communication and collaboration abilities across technical and non-technical teams Ability to translate complex reliability concepts into actionable guidance You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you What’s in it For You: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollment program. Take what you need PTO. A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About Us: Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.