Field Team Associate

Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. Material Bank is seeking a Field Team Associate to build and deepen relationships with architects, interior designers, and related professionals across the Southeast region. This role will serve as the on the ground presence of Material Bank, bringing the brand to life through firm visits, events, trainings, and personalized engagement that drive platform adoption and long term member loyalty. The ideal candidate is energized by being in the field, thrives on building authentic relationships, and is passionate about the architecture and design industry. They are equally comfortable walking into a design firm, hosting an industry event, leading a platform training, or identifying new ways to create meaningful connections within their territory. This is a highly visible role with the opportunity to make a measurable impact on member engagement and growth, while representing one of the most innovative platforms in the design industry. This position is remote and will require approximately 80% regional travel. What you'll do: Own platform awareness, adoption, and loyalty across the Southeast through consistent in-person engagement with A&D firms, building trusted relationships with principals, designers, and material librarians—measured by firm visit volume and visit-to-order conversion. Drive member activation and reactivation within the territory by identifying key influencers and high-value firms and tailoring engagement plans that turn them into power users. Plan and execute local and regional events—presentations, lunch-and-learns, showroom activations, meetups, and trade shows—owning the experience end-to-end and measured by event attendance and post-event lift in member activity. Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners and members extract full value from the platform, measured by training completions and engagement following each touchpoint. Design and execute on-brand gifting and surprise-and-delight programs that deepen loyalty with high-value members and firm contacts, measured by gifting ROI tied to retention and engagement. Track territory KPIs and surface field intelligence on firm needs, competitor activity, and product gaps, giving leadership clear visibility into performance and shaping how marketing and product show up in the region. What you'll bring: 2–5 years in field marketing, brand representation, or community engagement, ideally connected to architecture, interior design, or building materials. A natural relationship builder who is genuinely energized by in-person connection and skilled at turning conversations into long-term loyalty. Proven ability to plan and execute events and trainings that move metrics, not just fill rooms. An ownership mentality—you treat your territory like your own business and bring the organization, follow-through, and self-direction to run it that way. Comfort with ~80% regional travel and a full, self-managed calendar of in-person and virtual touchpoints. A data-first approach: you track what matters, report accurately, and use insights to sharpen your next move. Design-curious and credible in the A&D community; an existing network of Southeast firms and designers is a strong plus. Adaptable and resourceful, comfortable navigating ambiguity and shifting priorities inside a fast-growing company. What you’ll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxat