SDR Manager

ABOUT PLEO Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. ABOUT THE ROLE We're looking for an SDR Manager to join our Commercial Team at Pleo, based in our vibrant Lisbon hub. In this role, you'll lead and develop a team of Sales Development Representatives who are generating pipeline across multiple European markets — and be a core part of how we scale our outbound and inbound motion as Pleo continues to grow. If you're energised by coaching early-career salespeople, building repeatable processes, and seeing the direct connection between your team's work and closed revenue, this is the opportunity for you. Who you’ll be working with and reporting to You’ll will report to the VP of Commercial working closely with teams in Revops, Marketing, and Account Executives You'll also partner closely with teams across Enablement and People to ensure your SDRs are set up for success from day one. WHAT YOU’LL BE DOING As SDR Manager, you will: - Lead, coach, and develop a team of SDRs based in Lisbon, covering outbound and inbound pipeline generation across multiple European markets. - Own your team's pipeline contribution targets — tracking activity metrics, conversion rates, and pipeline quality, and holding yourself accountable to the outcomes that matter downstream. - Build and iterate on outreach playbooks (sequences, messaging, personas, objection handling) that work across different markets and languages — and coach your team to execute them with real craft. - Partner closely with Marketing to align on campaign activity, ICP targeting, and lead quality, ensuring there's a tight feedback loop between what's being generated and what's actually converting. - Work with Revenue Operations to ensure your team has the tooling and data they need — and that CRM hygiene and pipeline reporting are accurate and trusted. - Identify and develop the next generation of AEs — building a culture where SDRs see this role as a genuine launchpad into a sales career at Pleo. - Feed market-level intelligence back into the business — what objections are showing up in which markets, what messaging is resonating, where there are gaps. What you bring You'll thrive in this role if you have: - 8+ years experience in a senior SDR, BDR, or in a similar outbound sales role — ideally with some exposure to managing or mentoring others, or a clear trajectory toward people leadership. - A strong coaching instinct: you get energy from helping others improve, and you know how to give feedback that lands without deflating someone. - Solid understanding of outbound sales fundamentals — sequencing, call frameworks, email craft, social selling — and a point of view on what good looks like. - Comfort working in a multilingual, multicultural environment — your team will be covering markets across Europe, and cultural nuance in outreach really matters. - Familiarity with the standard SDR tech st