Risk Analyst

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. A cleaning company is waiting on a deposit so they can make payroll Friday. A contractor needs his funds cleared so he can buy lumber for a job that starts Monday. A salon owner just wants to know why her account was flagged. These are the people on the other side of every transaction you review, every hold you place, and every alert you investigate. 321,000+ small business owners trust Relay with their money. The Risk team is why that trust is warranted. About the Team: This role sits on either our Transaction Monitoring or Onboarding Risk team. Both are front-line teams where your decisions have immediate, visible impact. Transaction Monitoring is where you intercept fraud attempts in real time. Shell companies trying to funnel money through business accounts. Altered checks. Wire requests that look clean until you notice the third soft signal. The team catches these every day, and the pattern recognition you develop here is something you can't learn from a textbook. Onboarding Risk is the front gate. You're catching stolen identities, fabricated businesses, and coordinated fraud rings before they get through the door. You're also the reason a legitimate contractor gets approved in minutes. The team regularly reviews real edge-case decisions together to sharpen judgment and stay calibrated. The Role Every business day, Relay processes millions of dollars in deposits, wire transfers, and card transactions. Every one of those is a decision: hold or release, approve or decline, investigate or clear. You make those decisions. Good decisions mean legitimate business owners get their money fast and bad actors get stopped before they succeed. You also satisfy a federal obligation. The Bank Secrecy Act requires continuous monitoring of all customer transactions for suspicious activity. You'll think in two frames simultaneously: fraud prevention and regulatory compliance. They aren't always the same thing. In Your First 6 Months, You Might: - Spot a pattern that breaks a case: a check issuer whose returns are 3x the normal rate, or a cluster of applications sharing the same device fingerprint. You flag it and stop it early. - Write an investigation narrative that becomes a SAR referral to our bank partner, with quality good enough that it's accepted without revision - Build proficiency with our vendor signals (device intelligence, document verification, business verification) so you can read them cold and make fast, confident calls - Own the daily deposit review queue and develop the judgment to independently hold or release transactions up to $20K What You'll Be Doing: Transaction Monitoring: - Hunt for fraud across every payment channel: deposits, checks, wires, card transactions. You're looking for the patterns that don't belong. - Intercept suspicious deposits before funds settle. Check the signals, verify the story, make the call. - Review inbound and outbound money transfers. Transaction behavior, stated purpose, sender verification, business email compromise detection, and much more. - Catch velocity abuse: accounts moving money too fast, in patterns that don't match their profile. - Document investigations at SAR-referral quality. Your work product goes to our bank partner and potentially to federal examiners. Onboarding Risk: - Separate real businesses from fake ones. Is this a legitimate contractor or a shell company with a Registered Agent address and no web presence? Is this beneficial owner a real person or a synthetic identity built from a stolen SSN? - Read the signals across multiple vendor