openworkablebalderton
Engineering Manager - Member Experience
Lyst
LocationLondon, England, United Kingdom
Workplacefull
Employmentfull
Posted2026-02-23T00:00:00.000Z
Last observed2026-06-16 14:53:57.495519
Job idbalderton-lyst:workable:2e5074e8de
Lyst is a global fashion shopping platform founded in London in 2010, catering to over 160M shoppers per year. We curate pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined forces with Zozo, operators of Zozotown (Japan’s leading fashion e-commerce platform). This partnership marks a bold new era for Lyst as we accelerate our ambition to redefine the future of fashion shopping through AI, personalisation, and cutting-edge technology. We are looking for an experienced Engineering Manager to join our Member Experience squad. You will be a key leader in our mission to build the world’s most intelligent and seamless fashion shopping platform. In this role, you will operate as part of a leadership trio—partnering closely with Product and Design to shape strategy, drive execution, and deliver measurable business impact across Lyst's customer experience. The Member Experience squad sits at the heart of how customers build a relationship with Lyst. We create experiences that help users discover the value of membership, personalise their shopping journey, and build lasting habits that keep them coming back. Over the next few years, this squad will play a critical role in transforming the customer experience by helping more users discover personalised content and recommendations through a highly engaging homepage and member journey. You will combine strategic technical leadership with a deep focus on operational excellence, predictable delivery, and, most importantly, the growth and wellbeing of your team. You'll help shape the next generation of personalised fashion shopping experiences, leveraging AI, recommendations, lifecycle engagement, and customer insights to make every visit to Lyst more relevant, inspiring, and rewarding.
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