Lead Forward Deployed Engineer

About The Role Taktile is redefining how financial institutions use AI to make critical decisions, and we're growing fast. As a Lead Forward Deployed Engineer, you'll be at the heart of that transformation, owning the technical journey from customer onboarding to production-grade AI deployments that deliver real business impact. If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here. What You'll Do as Lead Forward Deployed Engineer - Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production. - Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers. - You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. - Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap. - Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. - You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success. About You - You bring 6+ years of engineering or technical deployment experience that includes customer-facing work. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You write and review production-grade Python and SQL, and have strong command of REST API design and integrations. - You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. - You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses. - You are open to a hybrid work model and can work from our NYC office at least three days per week. Ideal Qualifications (but not required) - You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. - You have experience in building AI applications within financial services - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and