Process Excellence Manager

About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! The role We’re looking for a Process Excellence Manager to join Wayve’s Systems & Insights team, helping design and scale the operational systems that power our global Fleet Operations. This role is ideal for a Lean Six Sigma Black Belt (or equivalent) who thrives in dynamic, high-growth environments and has a proven track record of driving measurable improvement in operational performance. You’ll lead critical process improvement initiatives across our global test network—spanning the UK and international sites—working cross-functionally to reduce waste, improve process stability, and enable repeatable, high-quality delivery at scale. This role is key to our transformation from an R&D-focused operation to a world-class, delivery-grade AV test organisation. Key Responsibilities Process Mapping & Design Lead end-to-end analysis and documentation of core Fleet Ops workflows. Define AS-IS processes, identify gaps, and establish TO-BE standards using BPMN or equivalent notation. Lean Six Sigma Project Leadership Drive structured improvement projects using Lean, Six Sigma, or equivalent methodologies (DMAIC, Kaizen, etc.) to improve efficiency, quality, and throughput. Cross-Functional Collaboration Work with regional teams and functional stakeholders to standardise operations, eliminate non-value-adding activities, and improve reliability of critical processes. Operational Frameworks Define and implement SLAs, SOPs, escalation procedures, and RACI/decision matrices across key workflows. Visual Management & Tracking Introduce KPIs, dashboards, and other visual tools to track process performance and drive accountability across the organisation. Use data analytics and SQL to monitor process performance, identify bottlenecks, and quantify improvements. Automation Readiness Partner with software, data, and infrastructure teams to scope and support automation of repetitive or high-volume tasks. Operational Scaling Advisory Serve as a strategic partner to Ops leadership, applying structured problem-solving to key growth and scalability challenges. Change Enablement & Coaching Champion continuous improvement across Fleet Ops. Coach teams on best practices in process design and operational excellence. About You You combine a systems-thinking mindset with hands-on operational experience. You are rigorous, pragmatic, and action-oriented. You’re passionate about making complex systems work better—and have the skills to drive real change. Essential Requirements 5+ years’ experience in process improvement, operations design, or operational excellence roles in high-complexity environments (e.g., tech, logistics, robotics, manufacturing, or mobility). Certified or equivalent experience running high-impact continuous improvement initiatives. Deep experience with workflow mapping, process documentation (BPMN), and standardisation. Strong facilitation skills: able to lead workshops and interviews with technical and frontline stakeholders. Skilled in SQL and data analysis; able