Manager, Business Development

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering. Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Enterprise BDR Team. The BDM will be based in Tokyo, leading the new business BDR function for Japan. The role will report directly to the Director of Business Development, who is based in Singapore and operates in English only. As such, this role demands strong self-direction, leadership maturity, and excellent communication skills across cultures and time zones. The role requires strong hands-on experience in working day-to-day with the team in delivering: Hiring, performance management and succession planning Strategies and tactics for outbound pipeline growth Delivering of BDR onboarding training and continuous enablement Management/monitoring of activity quality, KPIs and quota Maintaining a team-oriented, performance minded culture Meeting monthly, quarterly and yearly pipeline generation quotas This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise BDR team has quality market coverage and penetration. The team is collaborative, communicative and we are always the first to take action. There’s a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast paced teams at Braze! BDRs and their leaders gain huge value from working together at our amazing offices in Japan. BDR’s and Business Development Managers at Braze have a hybrid schedule. This allows our team to thrive in a learning environment together. WHAT YOU'LL DO BDR is a high impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role. Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met Hire and efficiently ramp new Enterprise BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives Establish a library of prospecting resources for the BDR team Maintai