Lead Solutions Consultant

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. Lead Solutions Consultant - Spanish Market Location: Madrid Languages: Spanish (professional fluency), English (professional fluency), French or Italian (a plus) WHO WE ARE Braze’s Solutions Consulting team are trusted advisors to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. THE ROLE As a Lead Solutions Consultant, you will operate at the intersection of technology and creativity, leveraging your deep technical knowledge in a sales setting. You will do more than just present a product; you will listen for underlying business challenges and craft innovative solutions that make our customers feel understood. You are a technical storyteller who helps the world's most recognizable brands "make it real" by tangibly demonstrating the value of Braze. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, and more. WHO YOU ARE A Lifelong Learner: Your defining trait is a powerful curiosity and a genuine growth mindset. You see challenges as learning opportunities and are constantly driven to expand your knowledge. A Business Problem-Solver: You are skilled at understanding a client's business issues first, then applying your technical creativity to design elegant and effective solutions. You connect technology to tangible business outcomes. An Engaging Storyteller: You are a great presenter and an engaging storyteller. You can simplify complex technical concepts and build a narrative that resonates with business and technical audiences alike. Process-Oriented: You value structure and rigor in your work. You have a knack for following, owning, and improving processes to drive efficiency and success. A Natural Collaborator: You know that teamwork makes the dream work. You have the self-awareness and confidence to work closely with Account Executives and the wider team to achieve shared goals. Experienced in Technical Sales: You have a successful track record in a customer-facing role like Solutions Consulting or Sales Engineering. Alternatively, you may be an Account Executive with a strong, proven passion for technology and a desire to specialize in a more technical capacity. WHAT YOU CAN EXPECT Collaboration: Complete support from all your EMEA teammates across all departments and a real “get it done” attitude for our customers. Creativity: Creativity is encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs. Development: The Paris office / South region still has tremendous growth opportunities, which can present future personal development opportunities. Travel: Travel is required for this role and will vary depending on the business segment you’re supporting. WHAT