Manager, US Imaging Services

About Cleerly We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. Cleerly is committed to providing safe and effective medical software that meets customer needs and our intended use. The adherence to all applicable regulatory and statutory requirements establishes a clear framework for setting measurable quality objectives. Our commitment to continually improving our products and processes proactively manages risks, ensuring ongoing compliance throughout the entire software lifecycle. Understanding this role's relevance and importance is critical to achieving Cleerly's quality objectives. About the Opportunity The Manager is accountable for ensuring the department maintains impeccable quality and delivers on time, addressing all short-term, mid-term, and long-term requirements necessary to achieve this outcome. This position demands a substantial strategic focus, requiring the incumbent to anticipate future needs years in advance and to comprehend how short-term actions contribute to and affect that long-term vision. The Manager is responsible for defining and proposing the requisite resources, organizational structure, and expertise for the department to consistently deliver flawless performance across all three timeframes. Furthermore, the Manager collaborates closely with the other Core Lab departments, and Imaging Services departments, to ensure alignment and efficient internal and external processes. The manager also works closely with the Training Department, as an internal client, to guarantee that the team's needs are met promptly. It also plays a role in potential expansions, providing resources and support for those endeavours. The incumbent plays a vital role in leadership, evaluation, and team development. The manager concentrates on scalability and process efficiency, working together with the Planning & Support team to deliver. While maintaining a primarily tactical focus, the Director remains involved in operational oversight, adopting a hands-off but observant approach to facilitate problem-solving and swift action. The role also actively contributes to defining metrics, ensuring consistent adherence to training, process, and quality standards, and em