Vehicle Integration Engineer - Field Support

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. We are looking for a Vehicle Integration Engineer with a field support focus to keep our deployed autonomous systems running at customer sites. You'll own fleet uptime, lead root cause investigations, and act as the technical bridge between customers, field operations, and product engineering — working across hardware, software, firmware, and systems integration to resolve issues fast and drive long-term reliability. In this role, you will: Respond rapidly to field failures and technical support requests to maintain system uptime Travel frequently to customer and deployment sites to troubleshoot and resolve complex issues (min. 30% travel expected) Lead cross-functional root cause analysis (RCA) across electrical, mechanical, firmware, and software domains Drive corrective and preventive actions to eliminate repeat failures Support implementation of design changes through prototyping, validation testing, and integration at customer sites Source and define technical requirements for field-facing hardware and integration designs based on real-world failure data and operational needs Improve diagnostic strategies and tooling to detect and isolate failure modes more rapidly, and recommend reliability enhancements based on operational performance data Perform preventative, corrective, and predictive maintenance on autonomous platforms Provide direct design feedback to product and hardware engineering teams grounded in hands-on field experience Create and review documentation including schematics, drawings, build instructions, and troubleshooting guides What you'll bring: Strong bias toward action. You take ownership of ambiguous problems, move quickly to contain issues, and deliver results without waiting for perfect clarity. Hands on. You are just as comfortable with a wrench as a keyboard. Proven experience debugging and assembling complex hardware/software systems, ideally in autonomous vehicles, robotics, or similarly advanced systems. Systems thinker. Strong troubleshooting ability across electrical, mechanical, and software domains. Deep familiarity with automotive and embedded electronics, including communication protocols such as Ethernet, CAN, LIN, and 100BASE-T1. Design-minded. Track record of contributing to hardware or systems design reviews with practical, implementation-focused feedback. You translate field observations and failure trends into actionable design requirements. Comfort operating in Linux environments and using terminal-based diagnostic tools. Experience with scripting or programming languages such as Python, C++, C, Bash, or ROS. Ability to independently solve complex, novel technical problems with minimal guidance. Great communicator. Strong written and verbal skills across diverse audiences — you can explain a firmware bug to a customer and write a clear troubleshooting guide for the field team. What we offer: Competitive compensation package including equity and annual bonuses Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits) MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance Flexible PTO, 10 paid holidays, and generous parental leave policies Our offic