Staff Product Designer

A BETTER BUILT WORLD https://www.miter.com/resources/a-better-built-world/ At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical https://www.miter.com/customer-story/marathon-electrical-contractors/, W.J. O’Neil https://www.youtube.com/watch?v=GNExtmeHcSg, and Truebeck Construction http://truebeck.com/ are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. ABOUT THE TEAM & HOW WE WORK: Miter is helping contractors re-design their businesses, giving them tools to better manage the complex workflows and challenges they face in the back office and at the job site. We’re in the early days of our journey, and the potential to transform construction for the better is massive. Design is AI first and builder-led at Miter. We leverage tools like Cursor and Claude to move quickly from idea to concept, explore flows and interactions, and then progress to Figma and Storybook for systems and polish. We stay close to the customer, ship quickly to learn, and embrace new ways of working. As Staff Product Designer, you’ll play a critical role by leading design strategy and execution. You’ll meet with our customers to learn about their unique needs and workflows. You’ll collaborate daily with product and engineering, enabling the team to ship features that raise the bar on quality and user experience (and even shipping small features of your own). And you’ll play a key role shaping how we leverage AI to deliver consistent, delightful UX. What You’ll Do: - Own design strategy and execution (interaction design, design system and componentry) across the Miter platform - Partner closely with peers in engineering and product (as well as cross-functional teams at Miter) to shape the user experience for both new and existing Miter apps - Work directly with our customers to learn how they use Miter and how it fits into the complex workflows that they use to run their business - Help shape the vision for AI capabilities at Miter and bring a user-centered lens to AI-powered functionality - Experiment with new AI tools, processes, and ways of working across product, design, and engineering - Operate with pragmatism and a first-principles approach to help the team deliver value to customers quickly and consistently What You’ll Need: - 7+ years in product design at a high-growth software company - Strong user-centered design skills - you have a keen understanding user-centered design principles, usability, and accessibility standards, demonstrated through a strong portfolio of work - Strong leadership and collaboration skills - you have a track record of working effectively with product, engineering and cross-functional teams to define design requirement and align on goals - A bias for action and delivery - You’d rather get something valuable in front of customers from this week than perfect it for a month. You understand the benefit of shipping incremental value and optimizing for rapid learning - You are AI-native in how you work - you are eager to leverage AI tools to extend what and how you build, and to accelerate teams around yo