Sales Development Representative, Inbound

A BETTER BUILT WORLD https://www.miter.com/resources/a-better-built-world/ At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical https://www.miter.com/customer-story/marathon-electrical-contractors/, W.J. O’Neil https://www.youtube.com/watch?v=GNExtmeHcSg, and Truebeck Construction http://truebeck.com/ are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. ABOUT THE TEAM & HOW WE WORK: Our SDR team is the engine behind Miter’s pipeline growth — and we’re scaling it fast. As an Inbound SDR, you’ll be the first to connect with contractors who raise their hand to learn more about Miter, responding fast and turning that interest into qualified pipeline. You’ll work hand in hand with Marketing and Account Executives to make sure no opportunity slips through the cracks. This is a high-impact seat with plenty of room to get creative. You’ll help sharpen our qualifying and follow-up motions, tie prospect pain to the right Miter modules, and shape a repeatable inbound playbook as the product evolves — working alongside sales, marketing, and leadership to test new ideas and accelerate revenue growth. As the first point of contact for many of our future customers, you’ll set the tone for strong, lasting relationships and help contractors see the value of modern, industry-leading tools. We’re committed to your growth: SDRs at Miter have a clear path into senior SDR roles, Account Executive positions, and beyond. What You’ll Do: - Be the first point of contact for inbound leads — demo requests, content downloads, and marketing-sourced leads — responding with a time-to-touch under 15 minutes - Run qualifying and discovery conversations to surface prospect pain and tie it back to the relevant Miter modules - Communicate Miter’s value proposition and business impact, booking qualified meetings (SALs) for Account Executives and managing clean handoffs - Follow up persistently with every lead that no-shows or doesn’t self-book, re-engaging across phone, email, and other channels - Partner closely with Marketing on campaigns and lead quality, and own your activity and pipeline metrics in Salesforce What You’ll Need: - No prior experience required — prior SDR work, cold calling, or transferable experience from college (athletics, leadership, part-time sales) is a plus - Highly organized — you can juggle a high volume of inbound leads and follow-ups, staying on top of every prospect without letting anything slip through the cracks - Strong written and verbal communication — as the first point of contact at Miter, you’re energetic, personable, and make a great first impression - A natural relationship builder who partners closely with AEs, asks sharp questions, and stays genuinely curious about every prospect - Self-motivated and coachable, with a strong desire to build a long-term career in Sales - Grit, resilience, and a strong work ethic — you bring consistent energy and bounce back quickly from a “no” - A true team player above all — you win as a team and lift up the people around you Our Interview Process: - Recruiter Sc