Project Manager

Overview Smartling is an AI-native translation platform that’s redefining how the world’s biggest brands go global — ranked #3 on Fast Company’s Most Innovative Companies list . We’re growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we’ve spent years building it into the core of our platform — and we’re just getting started. This role is a 6-month contract position with the possibility of extension. Smartling is seeking a Contract Localization Project Manager for a remote, work-from-home engagement. This role will support a client-owned localization platform and product UI that is currently under active development. The ideal candidate brings strong localization project management experience combined with deep knowledge of UI localization workflows, linguistic QA, and cross-vendor coordination. As a Localization Project Manager, you will serve as a key operational and strategic partner to the client, helping manage localization workflows, diagnose process and quality issues, and provide guidance on localization best practices for multilingual product interfaces. This role is especially well-suited for someone with experience managing complex UI localization programs within or alongside LSP environments, including collaboration across product, engineering, localization operations, and vendor teams. Experience working directly within evolving or in-development localization tools/platforms — where workflows, features, and processes are actively being refined during day-to-day use — is strongly preferred. You Will Manage localization workflows for product UI and platform-related content Coordinate cross-functional collaboration between client stakeholders, engineering, localization operations, and vendor teams Identify workflow inefficiencies, quality issues, and operational gaps and recommend improvements Support localization best practices for multilingual product UI and user experience consistency Monitor timelines, deliverables, and localization quality across multiple languages and vendors Partner with stakeholders to help refine localization workflows and operational processes Provide actionable feedback on platform usability, workflow friction points, and operational scalability Support LQA management activities, including issue tracking, quality review coordination, and feedback implementation Help manage cross-vendor communication, alignment, and escalation handling Review localization processes and recommend scalable workflow improvements Contribute to glossary, style guide, and linguistic consistency initiatives where needed Participate in workflow reviews, status meetings, and operational planning discussions Serve as a thought partner to the client on localization operations and UI localization strategy You Have 5+ years of experience in localization project management or localization operations Strong experience managing UI/product localization workflows Experience working within or alongside LSP environments Experience working in localization tools or operational platforms that are actively evolving during implementation and use Comfort operating in environments where workflows, tooling, and product functionality may change rapidly Strong understanding of localization workflows, TMS platforms, and multilingual UI delivery Experience managing LQA workflows and translation quality processes Experience coordinating multiple localization vendors and linguist teams Ability to diagnose operational and workflow issues quickly and effectively Strong organizational, communication, and stakeholder management skills Ability to manage multiple priorities in fast-paced environments Bachelor’s degree or equivalent experience You Are Organized – you can manage complex workflows and multiple stakeholders effectively Quality-focused – you care deeply about localization accuracy and user experience consistency Analytica