Manager DevOps Engineering (Observability & Developer Experience)

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. About the Role We’re looking for a Lead DevOps Engineer (Observability & Developer Experience) to take ownership of two key areas within our engineering operations. You’ll work closely with the engineering teams responsible for our observability platform and developer tools, helping to ensure our systems are reliable and our developers are empowered with efficient workflows. In this role, you’ll shape the technical direction for monitoring, logging, CI/CD, and automation initiatives across the organization, while staying hands-on with engineering work. You’ll also collaborate with teams across the company to drive continuous improvement and innovation. What You’ll Do Lead and contribute to a team of DevOps/SRE engineers focused on Observability (monitoring, logging, alerting) and Developer Experience (CI/CD pipelines, internal developer tools). Help define the roadmap and vision for observability and developer productivity, aligning with business and engineering needs. Design, implement, and operate monitoring and logging infrastructure, ensuring robust visibility into system health and performance. Build and maintain CI/CD pipelines and automation frameworks that enable fast, safe deployments and improve developer workflows. Collaborate with other engineering and product teams to drive cross-functional initiatives and ensure reliability and efficiency are embedded into our services. Establish and share best practices for infrastructure management, incident response, and post-mortems. Contribute to defining and implementing AI tooling and standards across the company, ensuring developers have access to scalable and secure AI platforms. What You’ll Bring 5+ years of experience in DevOps, SRE, or Infrastructure Engineering, including some experience leading or mentoring other engineers. Hands-on expertise in observability practices and tools (e.g., Prometheus, Grafana, ELK stack) and familiarity with SRE principles. Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code practices. Knowledge of cloud platforms (AWS and/or GCP) and container orchestration (Kubernetes), and experience building scalable systems. Strong collaboration and communication skills, with experience working across teams (development, QA, product). Passion for automation, reliability, and developer efficiency, with a mindset of continuous improvement. Preferred (Not Essential) Experience leading DevOps/SRE transformations or implementing reliability engineering practices at scale. Previous software engineering experience. Why Join Us? This role is perfect for someone who wants to stay hands-on technically while also mentoring and influencing a team . You’ll have a direct impact on the reliability and efficiency of our engineering systems and help shape the way our developers work every day. As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Ame