Manager, Revenue Operations

About Pivot Bio: Fueled by an innovative drive and a deep understanding of microbiology, genomics, crop nutrition and agriculture, Pivot Bio is pioneering game-changing advances in fertilizer technology. Our first commercial product harnesses the power of naturally-occurring microbes, modern gene editing and application technologies to provide nitrogen to crops. We are dedicated to providing new solutions for farmers to improve yield as they work to help feed the world’s growing population. Read/Hear more about Pivot Bio on Forbes or PBS News Hour. Pivot Bio is looking for an experienced Manager, A/R and Revenue Operations to join our team. This position is based in Minnetonka, MN, reports to the VP of Finance and is responsible for ensuring the integrity, accuracy, and efficiency of Pivot Bio’s revenue and A/R processes. This is a highly visible position that partners closely with Accounting, Sales Operations, Customer Success, and Commercial teams. The ideal candidate brings strong operational experience in billing and A/R and in-depth knowledge of revenue recognition accounting. This role requires a hands-on leader, strong work ethic, and the ability to dive deeply into transactional data while driving improvements as systems and infrastructure continue to scale. This is a unique opportunity to build and strengthen the foundation of revenue and A/R processes in a growing organization. Essential Functions Support FP&A with cash projections as needed, such as projections of customer collections, projection of commission payouts, customer refunds, and sales programs. Ensure compliance with controls and support the Revenue area of the annual audit, including preparation of schedules and coordination with auditors. Oversee end-to-end customer and cash application operations, including customer invoicing, adjustments and refunds, payment application to A/R, and third-party financing activity. Monitor and manage A/R aging, partnering with the Collections team to drive timely resolution of outstanding balances. Own the month-end close process for revenue, sales program accounting, contra-revenue accruals, commissions and sales bonus accruals, ensuring accuracy, completeness, and compliance with US GAAP and internal policies. Review and evaluate impact of sales programs, commissions programs, and new customer contracts on operational and reporting processes and analyze for revenue recognition implications. Lead, develop, and mentor the revenue and A/R team, create a positive working environment, and collaborate cross-functionally. Collaborate ongoing with IT and Customer support functions on system enhancements and reporting. Competencies Knowledge & Application Proven experience managing customer invoicing and A/R operations Ability to operate both strategically and hands-on in a fast-paced environment Excellent management skills with demonstrated experience building and developing a revenue accounting function Knowledge of the revenue recognition principles of ASC 606 ERP experience, preferably NetSuite, and CRM experience Excellent interpersonal communication skills, including written communication, to establish and maintain strong working relationships and effective interactions across functional areas and with senior leadership Complexity & Problem Solving Navigate complex and evolving revenue scenarios, requiring sound judgment and application of US GAAP and Revenue Recognition 606 Principles Analyze large, sometimes incomplete or inconsistent datasets to identify discrepancies, root causes, and actionable insights Operate effectively in a developing environment with limited automation, building structure and clarity where processes are still maturing Balance competing priorities across month-end G/L close, customer invoicing and operations, sales ad hoc requests and issue resolution in a fast-paced setting Identify process gaps and inefficiencies and lead initiatives to improve accuracy, scalability, and internal controls Col