System Administrator, Lab Operation Support

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions. Our Values: We Seek A Better Way : We pursue bold ideas, embrace complexity, and keep pushing forward. We Make It Happen : We act with urgency, deliver with excellence, and always find a way. We Are Stronger Together : We engage with empathy, align around what's best for Veracyte, and celebrate as one team. We Care Deeply : We show up with integrity, kindness, and respect for one another. The Position: We are seeking a highly skilled and motivated Systems Administrator to join our dynamic IT team, with a primary focus on supporting laboratory operations and lab automation across multiple labs in our organization. The ideal candidate will play a key role in maintaining and optimizing our organization's IT infrastructure while ensuring that laboratory systems (such as sequencer PCs and other lab instruments) run smoothly. This position involves a combination of traditional system administration, troubleshooting, and proactive system enhancement tasks, alongside dedicated support for lab-specific technologies and projects. The Systems Administrator will work closely with other IT professionals, scientists, lab technicians, and cross-functional teams to ensure the secure, efficient, and reliable operation of both enterprise and laboratory systems, keeping projects on track and meeting critical lab deadlines. Responsibilities: Lab Operations & Automation Support: Laboratory IT Support: Provide dedicated IT support for laboratory operations across multiple lab sites, ensuring that lab computers (e.g. sequencer PCs), laboratory equipment, and automation systems are fully operational and optimally configured for researchers and lab staff. Lab Automation Integration: Work with lab teams to implement, maintain, and troubleshoot laboratory automation tools and emerging technologies. Ensure new lab instruments and software are effectively integrated into the existing IT infrastructure with minimal disruption. Project and Deadline Management: Collaborate with scientists and lab managers on the IT aspects of lab projects and experiments. Ensure that technology requirements for lab initiatives are met on schedule and help the lab meet critical project deadlines by providing timely IT solutions. Cross-Functional Lab Collaboration: Act as the liaison between IT and lab personnel, understanding the unique technology needs of various lab functions. Train or assist lab staff in using IT systems related to lab operations and respond quickly to any IT issues in the labs. Other Lab Support Duties: Take on any other tasks needed to ensure smooth lab operations and minimal downtime, adapting to the evolving technological needs of the laboratories. System Maintenance and Configuration: Server & OS Management: Install, configure, and maintain servers, operating systems (Windows and Linux), and software applications for both corporate and lab environments. Ensure all systems, including those supporting lab equipment, are up-to-date and running optimally. Performance Monitoring: Monitor system performance and reliability. Conduct regular system updates, patches, and preventive maintenance on all IT infrastructure nationwide, proactively addressing potential issues before they affect lab or business operations. Network Management: Network Infrastructure: Administer and troubleshoot network infrastructure, including routers, switches, firewalls, and VPNs, to ensure seamless connectivity across the organization’s offices and laboratorie