Partnerships Manager

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country’s biggest industry sectors. The company is backed by top fintech and mobility venture funds. As Coast’s first Partnerships Manager, we are looking for someone to own and grow revenue from our existing partner ecosystem. You’ll strengthen relationships with strategic partners, drive sales enablement, increase referral volume, and build repeatable frameworks for how we co-sell, co-market, and integrate with partners. You’ll report into the Director of Partnerships and work closely with Marketing, Sales, CS, and Product. What You’ll Do Partner Growth & Revenue Management Own a portfolio of partners and deepen strategic + working relationships with key stakeholders. Maintain a clear understanding of partner org structures, incentives, and sales motions. Drive referral and revenue growth through consistent engagement with partner AEs, partner managers, and leadership. Conduct in-person partner visits and training sessions to increase product awareness and deal flow. Partner Enablement Deliver partner training, demos, and refreshers to ensure partner sales teams know how and when to recommend us. Build and maintain scalable partner enablement materials, playbooks, and communications. Operational Excellence Lead QBRs and partner planning sessions; track KPIs and performance. Manage co-marketing requests and coordinate with internal teams to ensure execution. Improve internal processes around partner onboarding, workflows, referral submissions, and deal tracking. Strategic Expansion Identify opportunities for deeper integrations, embedded workflows, and joint GTM motions. Collaborate with Product and Sales to articulate the value prop and shape the embedded partnership strategy. What Success Looks Like By 3 Months Strong foundational relationships with your partner portfolio, and a clear understanding of each partners business strategy as it applies to Coast and fleet overall Delivered several partner GTM / Sales trainings and increased awareness within partner sales teams. Developed QBR cadence and initial partner growth plans Strong understanding of the Coast product and the partner value prop, with the ability to run a clean, confident product demo. Demonstrable lift in referrals, revenue, or partner-led opportunities. Increase monthly active partners by at least 15% MoM By 6 Months Proven ability to run partner motions independently end-to-end. Established scalable frameworks for partner enablement, onboarding, and engagement. Increased co-marketing activity and operational consistency. At least 80% of your partner portfolio has completed an updated Coast training and is contributing at least 1 new deal per month Partner driven revenue has increased by 100% from month 1 baseline By 12 Months Material revenue impact across your portfolio; greater than $15MM ARR sourced and driven Increase % of company ARR originated from partnerships to 35%, supported by clear leading indicators (monthly active partners, partner-sourced pipeline, partner-led EPV) Deepened >3 partnerships with meaningful co-selling and embedded expansion Established durable partner playbooks that include onboarding, enablement, co-sell, co-market and QBR templates that future team members can implement Built a high-performing partner portfolio with clear partner tiering, performance management and structured approach to improving or exiting underperforming relationships Identified and advanced embedded/integration