Program Manager, Communications

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Program Manager on Anthropic's Communications team, you'll be the person the Communications team relies on when stakes are highest: product launches, major announcements, and fast-moving reactive situations. You'll turn complexity into clarity — structuring the work, orchestrating the people, and surfacing the right decisions to leadership at the right moments. This is a senior role for someone who deeply understands how communications teams operate — how campaigns come together, how crisis response actually unfolds, where things break down — and pairs that fluency with exceptional program management craft. You'll work across external, internal, and editorial communications and partner closely with comms leadership, serving as connective tissue across the organization. Communications is fluid: news breaks, plans change, launches move. The right person brings structure without rigidity, creating clarity under pressure and flexing to absorb a last-minute pivot. Responsibilities: Run the operating rhythm for major campaigns: planning, prioritization, status reporting that keeps leadership informed without slowing the team down, and retrospectives that produce real improvements Translate fast-changing, ambiguous projects into clear workstreams, owners, timelines, and decision points, so the comms team always knows what's happening, who owns what, and which decisions are needed when Serve as a strategic thought partner: bring recommendations, surface risks and tradeoffs early, and drive decisions under pressure Build alignment and drive accountability across a wide range of cross-functional partners (Product, Marketing, Policy, Legal, Research, and executive teams), often without formal authority Anticipate operational bottlenecks before they hit and resolve them, often with incomplete information and compressed timelines Design and continuously improve the team's operating framework: launching playbooks, crisis response protocols, escalation paths, and cross-team coordination models, so each subsequent cycle becomes easier You may be a good fit if you: Have 10+ years of experience in program management, communications operations, or a closely-related discipline, including significant time working in or alongside communications teams Deeply understand how communications functions work — how campaigns are built, how media moments unfold, and how crisis response operates in practice Have led complex, high-visibility programs under pressure, with a track record of bringing calm, structure, and momentum to chaotic situations Have experience with high-growth teams whose processes need to scale as fast as they are Can influence and align senior stakeholders across very different functions and working styles, without relying on formal authority Possess impeccable organizational skills, paired with the judgment to know when process creates clarity and when it gets in the way Think strategically in real time — connecting the immediate fire drill to the bigger picture and helping leadership see around corners Are genuinely flexible: comfortable with last-minute pivots, shifting priorities, and plans that change mid-flight Are relentless about follow-through: you don't let things drop, even when the team is at its busiest Communicate with exceptional clarity, especially when synthesizing messy situations for executive audiences Care about ensuring that transformative AI systems are developed safely Strong candidates may also have: In-house communications or agency experience at a high-growth technology company Direct experience supporting crisis communications or rapid-response efforts Experie