Senior Implementation Consultant

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you. Cloudinary is looking for a Senior Implementation Consultant to join our Professional Services team. In this customer-facing, delivery-focused role, you’ll lead Cloudinary implementations using our proprietary CLOUD methodology and internal delivery playbooks. You’ll manage implementation delivery across a range of customer projects, collaborating with Solution Architects on complex engagements, and independently leading lighter ones from start to finish. This is a hybrid role that combines: Project leadership – You’ll take full ownership of implementation delivery from kickoff through go-live, proactively managing scope, risks, and stakeholders while driving projects to successful outcomes with minimal oversight. Cloudinary product consultation – You’ll act as a trusted advisor, translating customer business objectives into scalable Cloudinary solutions, guiding configuration, best practices, and adoption based on deep product expertise and real-world experience. Customer engagement – You’ll confidently lead customer interactions, including senior stakeholders, building credibility through clear, outcome-focused communication and driving alignment in fast-paced, high-impact delivery environments. You’ll thrive in this role if you enjoy turning complex onboarding projects into smooth, repeatable customer wins—using a mix of structured delivery, product know-how, and clear stakeholder collaboration.