Solutions Architect, SF Bay Area

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. As a Solutions Architect on the Games team at Discord, you'll serve as the technical owner for AAA game developer partnerships. You'll lead the architectural and integration work that helps studios successfully implement Discord's developer tools, including the Social SDK. We're looking for an experienced technical practitioner who wants to operate at the intersection of solution architecture, game development, and developer partnerships. You'll own the technical relationship with major studios end-to-end: from discovery and architecture, through implementation, to ongoing optimization. You'll work closely with Sales, Product, and Engineering, and you'll serve as a technical resource and mentor for more junior team members. What you'll be doing Technical Ownership Own end-to-end solution architecture for AAA game developer accounts Lead technical discovery sessions and architectural reviews for customer implementations across the Social SDK and Discord's broader developer toolset Provide expert guidance on best practices for integrating Discord's Social SDK and enabling commerce across diverse game genres, engines, and platforms Troubleshoot deep technical issues that fall outside defined processes, working independently to define scope and propose solutions Customer Partnership Build trusted advisor relationships with senior technical stakeholders — engineering leaders, technical directors, and architects — at AAA partner studios Anticipate partner needs and proactively propose solutions before issues arise Develop integration strategies for your portfolio of developers that maximize the value of Discord's developer tools Prepare and deliver technical updates and reviews to partner stakeholders on integration progress, milestones, and optimization opportunities Scaling & Operational Excellence Contribute to systems, tools, and automations that evolve high-touch managed services into repeatable, scalable processes Author reference architectures, integration playbooks, and technical documentation that lift the entire team's effectiveness Identify patterns across accounts to drive product and process improvements Cross-Functional Collaboration Partner closely with Sales, Product, and Engineering to drive successful customer outcomes Contribute to sales enablement through technical documentation, reference architectures, and case studies Mentor more junior team members on technical best practices, integration patterns, and customer engagement Lead initiatives spanning multiple areas and influence cross-functional partners with diverse viewpoints What you should have Significant technical experience in game development, with hands-on exposure to multiplayer architecture Direct experience working within a game studio or game ecosystem provider Track record of independently owning complex, multi-month technical projects from architecture through delivery Ability to read, understand, and discuss code across multiple languages Familiarity with game engines (such as Unity, Unreal, proprietary), platforms, and development toolchains Excellent communication skills, with the ability to translate complex technical concepts for varied audiences — from individual engineers to senior technical leaders Demonstrated experience building and maintaining trusted technical relationships with external partners Comfort operating in ambiguity — defining scope where none exists and proposing solutions that fall outside of defined processes Nice to have: Experience as a Solutions Engineer, Solutions Architect, Technical Account Manager, or similar customer-facing senior technical role Exper