Staff Technical Program Manager

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here . We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here. If you are an Internal Candidate, please apply via our Internal Job Board . ---- Staff Technical Program Manager Guild is hiring a Staff Technical Program Manager, a senior individual-contributor role focused on driving execution across Product and Engineering led programs and initiatives - owning complex, cross-functional work from planning through delivery. This is a high-ownership, high-impact role: you'll operate across teams and functions, cut through ambiguity, and ensure the most critical initiatives land on time and with quality. Responsibilities Assess the current state of Product across business objectives, stakeholder needs, and delivery inhibitors, and translate findings into a long-term, multi-team execution roadmap in close partnership with Product and Engineering. Translate product strategy into concrete execution plans by working closely with engineering leaders to clarify dependencies, sequencing, and technical trade-offs. Own execution of the articulated roadmap by aligning teams, proactively managing dependencies, and ensuring predictable, high-quality delivery. Own launch and release readiness across all stakeholders, ensuring teams are informed, equipped, and ready before anything ships. Operate with full ownership across products and programs. Proactively identify risks, blockers, decision gaps, and opportunities, resolving them directly or ensuring clear ownership and accountability. Establish and evolve the operating cadences for Product and Engineering, including how teams plan, review, and align, with a bias toward reducing coordination overhead and protecting time for high-value work. Establish best practices, and scale program leadership capabilities across the Guild P&E organization. Champion AI adoption by identifying opportunities to embed AI into the Product Development Lifecycle and modeling effective, responsible use of AI tools. What We’re Looking For Cross-System Reasoning Demonstrated systems thinking: ability to reason about how changes ripple across teams and systems, and to think in sequences (e.g., dependency readiness, integration timing, and rollout order), not just individual projects Able to identify what needs to be measured and why, ensuring product data is trusted and actionable, and using data to surface risks and drive decisions Knows when to go deep and when to go broad, able to dive into technical details when a program is at risk, and zoom out to cross-team sequencing when alignment is the bottleneck Ownership mindset and trust-building Proven track record of owning outcomes, not tasks. Proactively steps into ambiguity and execution gaps rather than routing around them. Builds credibility with Product and Engineering partners by understanding the “why,” anticipating issues, and acting as a true execution partner Communication and Collaboration Communicates with precision across audiences — translates technical complexity for executives without losing credibility with engineers and architects Drives alignment in ambiguous, multi-stakeholder environments by creating clarity around decisions, owners, and sequencing Establishes feedback loop infrastructure that ensures customer, partner, and operational insights are systematically captured and inform product and roadmap decisions Establishes communication norms and shared artifacts that scale across teams and reduce coordination overhead Qualifications 8+ years of experience on software teams as a Technical Program Manager, Program Manager, Engineering Manager, Product Manager, or similar role Experience dri