Network IT Support

At Kandou , we are redefining the economics of AI infrastructure. Our mission is to democratise AI by significantly reducing the Total Cost of Ownership (TCO) of hardware systems — a critical barrier to scalable adoption. Our proprietary MIMO-over-copper technology powers a high-performance, chiplet-based AI memory fabric that is both scalable and energy-efficient . Unlike traditional interconnects, our solution reduces power consumption significantly while preserving high bandwidth and ultra-low latency — unlocking unprecedented efficiency for AI training and inference at scale. Kandou’s architecture is not just an incremental improvement — it’s a foundational shift in how AI hardware is built for the future. Job Title: IT Network Support Job Location: EU/CH/UK Responsibilities Help in design, setting up, operating and maintaining datacenter and office networks Improve reliability and optimize performance of network infrastructure: datacenters, office networks, lab networks, site-to-site VPN Debugging help in user support cases, prioritizing production impacting cases Maintain documentation Requirements At least 3 years relevant experience in enterprise and datacenter networking/coupling Confirmed experience in design, setup and operation of corporate IT network infrastructure Experience in networking of cloud or virtualization infrastructures is a plus Experience in Fortinet Gateways is advantageous Sound knowledge of major network equipment vendors’ switching and routing solutions Knowledge of and practical experience with physical connectivity aspects (fibers, transceivers) Knowledge of VPN technologies and Linux networking Network monitoring and debugging skills Good interpersonal skills and willingness to help and support others CH/EU National or holder of a valid Swiss work permit Education Bachelor´s degree in Computer Science or equivalent experiences in Information Technology