openleverbvp
Support Specialist
Restaurant365
LocationMexico City
WorkplaceFull Time
EmploymentFull Time
Posted1779910286621
Last observed2026-06-29 00:42:38.833166
Job idbvp-restaurant365:lever:e6fa3c00-c46f-4669-9a80-233cb62c8037
The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment.
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