Senior Legal Counsel, Commercial

About Shippo At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping, delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard. As a remote-first and globally distributed team , we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence. Your impact starts here: every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world. How we will deliver success together: As a strategic business partner and a skilled commercial, marketing, and product attorney, you will join Shippo’s small but highly impactful Legal Team and cover a wide range of responsibilities. You will help the business close meaningful partnership and commercial deals, play a key role in advising on risk management, and leverage AI to modernize legal workflows. You’ll also have the opportunity to contribute to building and scaling the legal function, as well as supporting the company’s overall growth. In this role, you will report to the General Counsel and collaborate closely with senior leadership and teams across the organization. We’re looking for someone who has experience negotiating business-critical agreements and excels at problem-solving—someone who can creatively navigate obstacles and find practical solutions. You have a strong track record of providing business-oriented legal advice and take a pragmatic approach to assessing risk. You thrive in fast-paced environments, can manage multiple priorities simultaneously, and value being a collaborative team player. Most importantly, you understand that building strong, trust-based relationships is at the core of effective legal partnership. Shipping & handling responsibilities Own and lead end-to-end negotiation and drafting of complex, high-value commercial agreements, including customer agreements, API and data contracts, and vendor deals. Partner closely with our go-to-market, product, marketing, finance, and security teams to help identify and assess risks and to drive practical, efficient solutions that move the company forward. Lead design and implementation of AI‑enabled legal workflows to improve speed, consistency, and scale while maintaining appropriate human oversight and accountability. Advise on the legal aspects of AI, data use, and automation, helping to operationalize responsible AI practices. Provide senior leadership with clear, decisive guidance on legal and regulatory risk — balancing legal and business risks and translating complexity into actionable recommendations. Identify emerging legal and regulatory challenges and develop strategies to address them before they become issues. Build and maintain relationships across the organization, functioning as a go-to resource for cross-functional partners. Learn from and teach the other members of the team. Your shipping requirements Deep expertise leading complex commercial negotiations, with significant time in-house at a technology or SaaS company. Demonstrated track record of independently leading and closing complex, high-stakes commercial negotiations. Experience providing value additive and business oriented counsel to product and technology teams. Working knowledge of two of the three areas: marketing, intellectual property, or privacy law. Hands-on experience using AI tools for scaling legal operations, contract review, redlining, risk identification, automating tasks, and legal research. Proven ability to provide strategic, time-sensitive