Senior Software Engineer, Backend | Product Engineering - Canada

BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Product Engineering team is responsible for building a comprehensive set of features, frameworks, and functionalities for both end customers and internal-facing teams to successfully execute and scale TRM’s business. We are looking for a pragmatic backend engineer who can build reliable and scalable software that will be used by all TRM customers. You’ll also design backend APIs with a deep understanding of the customer experience and performance. As an early member of the team, you will be deeply involved in the technical details along with our operational processes to champion the velocity, quality, and overall impact of TRM, ultimately building a safer financial system for billions of people. The impact you’ll have here: - Work on complex engineering problems that help you build and hone not only technical skills but also project management and human/soft skills - Develop and maintain public APIs that are part of the API Product suite - Collaborate with stakeholders on transforming a functional vision into a tangible roadmap with clear outcomes - Support and enable internal business units through shared engineering services and functionalities - Develop cross-functional relationships with stakeholders across the organization to understand and empower their mission from end to end - Experience designing and building scalable systems, web applications, APIs, and services (our backend is built in Node.js but prior experience in Node.js is not required; we believe tools and languages can be learned on the job) What we’re looking for: - Experience designing and building scalable systems, web applications, APIs, and services. - An understanding of storage systems such as relational databases (e.g., Postgres) and analytical databases. - Demonstrated experience in understanding customer pain points and bridging their needs to technical & product requirements. - A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change. - Exceptional ability to structure problems and identify the most critical issues to prioritize. - Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing. - Experience working collaboratively in a cross-functional environment with a diverse group of people at all levels in an organization. About the Team: - The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company. - The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way. - The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST) - On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools. Learn about TRM Speed in this position: - Ruthless Prioritization & Adaptability: We adapt quickly when faced with new information. For example, an engineer may message the PM or EM to prioritize Task A vs. Task B in the middle of the sprint – we don’t let inertia guide our decisions. Instead we focus on ruthless prioritization and pi