Solutions Consultant - Post-Sales

Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we’re shaping the future of procurement on a global scale. And we’re just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the #2 spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025’s fastest-growing startup in the UK by the FT’s Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. The Role You will be part of the solutions consulting team at Vertice and play a critical role in onboarding new customers and leading the implementation process of our procurement orchestration solution. You’ll lead customer onboarding and guide clients on how to use our Intake to Procure product and broader platform capabilities to achieve their goals. This is a customer-facing role where you will be responsible for technical configuration, customization, implementation and support integration development. You'll collaborate closely with customers, customer success teams, and product managers to ensure smooth and effective deployments. As Vertice scales, you’ll be working with a wide range of clients across various industries and regions. You'll be at the forefront of driving customer satisfaction, helping clients maximize value from our solutions while influencing the future development of our product and our global solutions consulting team. Responsibilities - Lead onboarding for new customers, with a focus on understanding their procurement processes and creatively configuring the product to solve their challenges. - Take responsibility for the full end-to-end implementation of our workflows solution, including technical setup and project management to ensure smooth adoption. - Provide expert guidance on how to integrate and embed Vertice’s workflows and integration products into clients' existing systems and processes. - Conduct training and Q&A sessions with customers to empower them to use the product independently and confidently. - Work proactively across multiple customer projects, tracking progress and ensuring timelines are met with minimal oversight. - Collaborate closely with the Customer Success and product team to ensure our customers are delighted, helping to resolve any issues quickly and efficiently. - Act as the primary technical contact for customer configuration and customization requests, ensuring that their specific needs are met. - Provide feedback to Product and Engineering teams, influencing the product roadmap based on customer experiences and requests. Requirements: - At least 4 years of work experience, with 2-3 years of experience in a solution consultant, project management or functional advisory role - Experience with end-to-end project management, with the ability to manage multiple client engagements simultaneously. - Proven experience consulting on platform integration, offering tailored recommendations for optimising workflows - Excellent communication and documentation skills, with a st