Senior Software Engineer I

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com . What we’re looking for We are looking for a motivated Senior Software Engineer I (Backend) to be part of the User team in Canada. The User team is responsible for supporting Authentication & Authorization within the SurveyMonkey product, as well as providing backend services for managing user accounts and teams. We are looking for a talented engineer who has a passion for service ownership, AuthN + AuthZ, and is invested in ensuring our user’s account state is maintained. All while working alongside many other teams to provide customer value in our extensive product portfolio. What you’ll be working on Building and maintaining our user and team management services across multiple data-regions Contribute to our core authorization platform, which contains centralized business logic around permission management Support and improve our authentication workflows Cross-collaboration with many of the other frontend and backend teams who need additional features in the user/team space Write clean, maintainable, and efficient code Identify and fix bugs as well as optimize performance issues Participate in code reviews and implement feedback Foster a culture of collaboration, testing, code reviews, and mentorship to help the team reach their full potential We’d love to hear from people with 5+ years of experience in backend application development Experience with Python and web frameworks like Fast API, Flask, Pyramid Understanding of Restful APIs Familiarity with version control systems (Git preferred) Basic understanding of software design patterns Expertise in designing and building world-class services and APIs Experience with developing and maintaining SSO integrations (SAML, OIDC) Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners A growth/data mindset in approaching challenges Strong interest in AI and experience with AI coding tools such as Cursor or Claude Code to accelerate your work a plus Basic knowledge of SQL databases, experience with ElasticSearch/OpenSearch a plus Experience with Kubernetes, Helm Charts, and Terraform a plus Experience with messaging and streaming frameworks like Kafka, Apache Spark, etc. a plus The base pay provided for this position ranges from CAD $103,200/ year - $129,00/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. This opening is for an existing vacancy. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Ottawa office up to 1 day per week. Primarily a remote position, employees within 50km of the office are asked to come in every other Tuesday for sprint ceremonies. #LI-Hybrid Why SurveyMonkey? We