Federal Security Operations - SkillBridge Intern

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Federal Security Operations - SkillBridge Intern to join our Enterprise Security team. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response. We leverage advanced telemetry and automation to identify innovative solutions to complex threats. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world. What you’ll do (Role Expectations) Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track. Maintain project tracking and customer issue documentation within appropriate systems and databases. Build and maintain well-established relationships with key customer stakeholders. Perform welcome calls with customers, describing the service, tools, and process. Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are driven by innovation. You have a deep curiosity for how things work and believe in the power of technology to accelerate transformation. You are a pragmatic builder. You are obsessed with creating, iterating, and shipping, and you aren't afraid to roll up your sleeves to build the first version yourself. You are data-driven. You use data and analytics to find the truth and value evidence over assumptions to drive better outcomes. What We’re Looking for (Minimum Qualifications) Experience in a Military SOC: Prior experience operating within a Cyber Defensive Operations environment (e.g., NCDOC, CPT, or similar). Technical Proficiency: Familiarity with SIEM/XDR platforms such as Crowdstrike Falcon Next-gen SIEM, Splunk, or Google SecOps. Must have 180 days of service or fewer remaining prior to your date of discharge and at least 180 continuous days of active service. Obtain approval from your unit commander. MOU must be approved and submitted before start. What Will Make You Stand Out (Preferred Qualifications) Professional experience or familiarity operating solutions built on Azure, AWS, and GCP. Experience with Hypervisors such as